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  1. 322 votes

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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

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    Sarah Taylor commented  · 

    I second the idea to have placeholder for the customer account number, this would be very convenient for when they make their payments. Currently the biggest limitation with placeholders for me is the Overdue Balance. This would significantly simplify and speed up my Bad Debtor process if I could send clear emails stipulating exactly how much is overdue and now many days overdue it is. Looking forward to seeing this improvement from Xero, I hope to see it soon

    Sarah Taylor supported this idea  · 
  2. 4 votes

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    Sarah Taylor commented  · 

    I am looking to combine my Aged Payable Details report with the Aged Receivable Details report so when I export they will be on separate spreadsheets in the Excel/Google Sheets. The intention for this is every month I do a cross check of an intercompany account and manually draft each report to combine.