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  1. Contacts - Allow multiple addresses for a single contact record

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    418 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Carl Hutchinson commented  · 

    Hi Kelly, please can you give us a rough of idea of how much longer we will have to wait for this?

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    Carl Hutchinson commented  · 

    Hi Kelly, any update? As other posters point out, Sage and QuickBooks have this basic feature as standard. Regrettably, I'm at the point now where I feel there is no alternative other than to move clients off Xero and back to Sage/QB.

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    Carl Hutchinson commented  · 

    Agree with Benjamin on 16.08.22 - this is such a basic feature. Time to move a batch of clients back to Sage - hugely embarrassing and a complete waste of time.

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    Carl Hutchinson commented  · 

    Hi Everyone, I also urgently need this feature building in as standard. I love Xero but my client is less than convinced due to this missing multiple delivery address feature. Hope it gets sorted soon !

    Carl Hutchinson supported this idea  ·