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  1. New Invoicing - Keep Classic Invoicing

    458 votes

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    435 comments  ·  For small businesses » Business features  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    John Kennedy commented  · 

    Adding my vote to this.

    I run 3 instances of Xero (2 companies and a personal instance) and I HATE the new invoicing scree for all the reasons listed below.

    It feels like the team at Xero have told a designer (that has never issued an invoice in their life) to make this screen look aesthetic, and have given no importance or concern to actual users and their preference for a highly functional interface.

    This is not a lifetyle app on your phone where you need to thing about "immersing your user in some kind of journey/experience. This is a really practical tool that users use extensively and you should prioritise functionality and usability. The new layout will just drive people away to explore new options.

    Please reconsider this and have 2 experiences (or frankly, give up on the new invoice design and try again), or at very least make significant changes / improvements to the new invoicing screen so that it is still usable before turning off the old design.