Settings and activity
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20 votes
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Japhe Humphries
supported this idea
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149 votes
Hi everyone, understand there are some businesses that have other processes in their sales flows that we don't currently have direct features for. Being open we don't have any plans for developing a Sales Order Acknowledgement atm.
In lieu of this, we wanted to share how you might be able to create a new branding theme and edit the Quote template for this atm.
You could create a separate branding theme for Order Acknowledgements. Editing the title of the Quote template.
Once the quote is accepted and you want to send an acknowledgement, you'll want to edit the quote and select the 'order acknowledgement' branding you've created.
An error occurred while saving the comment Japhe Humphries
commented
This is absolutely critical to our business. It is a standard requirement for our customers that they receive an order acknowledgement. It is standard practice to send order confirmations to confirm order received, confirm delivery schedule and to confirm payment terms.
Why Xero does not have this I don't know as it must be easy to develop as it is so similar to a quote or invoice.Japhe Humphries
supported this idea
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134 votes
Hi community, thanks for continuing to support this idea and share the situations where it matters most to your business.
We’re now rolling out backorders for tracked inventory, that enables you to keep selling and invoice customers even when you don’t currently have enough stock on hand.
When this becomes available in your organisation, you’ll be able to approve a sales invoice for tracked items even where there isn’t enough available quantity to fully supply it. Xero will allocate any stock that's available straight away, place the remainder on backorder, and then automatically allocate incoming stock to those outstanding backorders as inventory increases.
We’ll continue to monitor feedback as this rolls out more broadly, and I’ll return to share another update once the release is complete.
An error occurred while saving the comment Japhe Humphries
commented
We need to be able to send proforma and standard invoices without having the stock on hand. We will get payment from customers before we have ordered the goods, so we will not have the stock in place.
Currently, with the way the Xero system works we cannot receive payment before ordering the goods.
Please make this happen Xero! Very critical to our business.
Japhe Humphries
supported this idea
·
This is absolutely critical to our business. It is a standard requirement for our customers that they receive an order acknowledgement. It is standard practice to send order confirmations to confirm order received, confirm delivery schedule and to confirm payment terms.
Why Xero does not have this I don't know as it must be easy to develop as it is so similar to a quote or invoice.