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  1. Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price

    559 votes

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    96 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.

    Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.

    To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.

    • We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
    Angus Ryer supported this idea  · 

  2. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    415 votes

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    361 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Angus Ryer commented  · 

    Wow. I'm blown away by this not being available. The cited reasons sound more like justifications rather than hard blockers. Stripe and many providers of all sorts do this seamlessly.

    I would prefer that *I* be the Xero customer who "requires extra steps outside of Xero for customers to enable" rather than pushing that onto my end-customers!

    Heck, if you need a developer to help you implement it, I'm open to taking on new contracts!