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  1. New Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price

    480 votes

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    78 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Angus Ryer supported this idea  · 

  2. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    186 votes

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    180 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    Angus Ryer commented  · 

    Wow. I'm blown away by this not being available. The cited reasons sound more like justifications rather than hard blockers. Stripe and many providers of all sorts do this seamlessly.

    I would prefer that *I* be the Xero customer who "requires extra steps outside of Xero for customers to enable" rather than pushing that onto my end-customers!

    Heck, if you need a developer to help you implement it, I'm open to taking on new contracts!