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  1. 849 votes

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    Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.

    We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.

    Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.

    We want to be transparent that we don't have any plans to change the credit application process right now.

    We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…

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    JUSTINE PIRT commented  · 

    Having just moved over from SAGE this is the one major downfall - I have a supplier that produces over 250 invoices a month with credit notes and it is just a nightmare. It doesn't make any sense to me why the system cannot add up and take away - this is a pretty basic issue that needs to be sorted. Please Please Please can you change this - I think from all the comments it is a pretty critical and basic requirement. Thank you.

    JUSTINE PIRT supported this idea  ·