(Not Graham) It gets worse sadly .... if you happen to be creating an invoice at that magic time of 24 hrs since you last clicked on the saviour button to return back to classic invoicing: when you click on the approve button, you lose the whole invoice .. it disappears, so you have to repeat that invoice again. Clown system. I raised a case to complain and Xero rang me instantly. Wow - quick response I thought. Small hope faded instantly as he started to gaslight me with 'our team are working constantly to solve this' .. followed by 'since this is a sunset product, we won't be putting any effort into this.' Laughable if it wasn't business and efficiency being played with.
(Not Graham) It gets worse sadly .... if you happen to be creating an invoice at that magic time of 24 hrs since you last clicked on the saviour button to return back to classic invoicing: when you click on the approve button, you lose the whole invoice .. it disappears, so you have to repeat that invoice again. Clown system. I raised a case to complain and Xero rang me instantly. Wow - quick response I thought. Small hope faded instantly as he started to gaslight me with 'our team are working constantly to solve this' .. followed by 'since this is a sunset product, we won't be putting any effort into this.' Laughable if it wasn't business and efficiency being played with.