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1. Batch payments - Ability to include credit notes

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   182 comments  ·  Purchase orders, bills & inventory » Paying bills  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly M (Community Manager, Xero) responded

   Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

   This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

   We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

   At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions, and work specifically on credit note application within batch payments hasn’t been roadmapped.

   We’ll keep reviewing this opportunity through our regular product planning process, and we’ll share any updates here as soon as there’s more to report.

   Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

   This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

   We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

   At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,… more

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   Kerri Gilbranch commented  ·  22 November, 2024  ·  Edit…  ·  delete…

   This feature is crucial for accurate payment allocation. When you pay a supplier monthly and have a statement with over 100 invoices/credits you want to be able to work down the statement and allocate the invoices and credits to get the same balance due once everything has been selected. A lot of our suppliers like you to send a payment remittance too before the end of the month, and if credit notes havent been selected as part of the payment, the remittance doesnt agree with the allocation of Invoices & Credits. Ive used a few accounting systems, and this is the only one where this isnt possible. I have a client who is considering Xero, but for this reason, i will be recommending they dont move over because it will be too messy and complicated for them to allocate month end payments.
   PLEASE IMPLEMENT THIS FEATURE ASAP

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   Kerri Gilbranch supported this idea  ·  22 November, 2024