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  1. Contacts - Different default email addresses for different transactions in Xero

    713 votes

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    251 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

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    Lori Notman commented  · 

    So important for businesses.

    Lori Notman supported this idea  · 
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    Lori Notman commented  · 

    Imperative for business - Majority of suppliers have a separate email address for the accounts/remittances. Their sales teams do not need to see the remittances, just as accounts departments don;t want to see every purchase order sent. For a business solution software this is ridiculous. Come on Xero if MYOB & QBO can do this why can't you!

  2. Inventory - Include supplier’s name and link back to supplier contact list

    73 votes

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    28 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, while we don't have plans for adding a field for supplier to Inventory items, right now you could run the Payable invoice Detail report to see the purchases of items, and which supplier(s) they've been bought from.

    You can also Group/Summarise the report by Item Code or Contact, depending on which you want to see together.

    Lori Notman supported this idea  ·