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769 votes
Hi community, thanks so much for all the interest we received. The teams interview spots filled up quickly and they are now fully booked.
Apologies if you didn't manage to sign up to one of the interviews — We really appreciate your enthusiasm and may reopen the link for future research rounds. We will make sure to update here if there's more opportunity.
We will be back to share outcomes from the teams exploration.
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John Williams
commented
Come on Xero, this is an essential requirement to help your customers work more efficiently and effectively.
I can't believe it would take that much development work for you to implement this.
Look at the feedback from the community to this issue, it reflects poorly on your brand that you won't deliver this for whatever reason - hopefully it's not true that you're profiting from this by forcing us to use 3rd party integrations!
John Williams
supported this idea
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The community has been asking for this for years, I don't think a generic "request denied" response like this is good enough anymore. It's not just about the number of votes; it's about the repeated, consistent demand from your paying users for a feature that exists in most comparable platforms.
Automatic report generation and emailing is a basic workflow automation that would save your users hours of repetitive admin. The fact that it's still missing, and that the conversation hasn't progressed meaningfully in years, suggests either a strategic decision to deprioritise it or, worse, a commercial reason to push users toward third-party apps.
If it's a technical limitation, tell us. If it's a business decision, be honest about it. But please don’t keep asking for feedback unless you're genuinely using it to shape your roadmap. Transparency and real engagement with your users would go a long way here.