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  1. Reporting - Show average Days to Pay by customer

    215 votes

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    43 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for everyone's feedback and the strong support for a report that shows average days to pay by customer. We know this visibility is important for businesses wanting to identify habitual late payers and make better credit and cash flow decisions.

    Right now, we've begun work to develop reports that improve visibility of payment performance. Our immediate focus on the supplier side and a new Supplier days to pay detail report that'll show historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for customer payment performance, which will solve the needs in this idea.

    I'll be back to update you all here as work for customer reports gets underway. 🙂

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    Andrew Brindley commented  · 

    This is a no-brainer and a featured report that should be out of the box. The competition has it; come on, Xero!

    Yes, you can report on customer debtor days in QuickBooks by using the "Accounts Receivable Aging Detail" report; this report shows you a breakdown of customer balances categorized by how long each invoice has been outstanding, allowing you to calculate the average debtor days for your customers..

    Andrew Brindley supported this idea  · 

  2. Reporting: Customer Payment Performance - payment date and number of days late

    353 votes

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    92 comments  ·  Reports & tax » Reporting  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the continued trend in support through this idea, and feedback to my last update. We recognise how valuable it is to have clear visibility of your customer payment performance, so you can quickly review payment dates and days late across customers without needing to check each contact individually.

    We want to share that we’re currently working on reports to give businesses better visibility of payment performance, with our initial focus on the supplier side through a new 'Supplier days to pay detail' report showing historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for the Sales side with customer payment performance.

    I’ll return to share as work on customer reporting is picked up and progresses. Thanks

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    Andrew Brindley commented  · 

    This is a no-brainer and a featured report that should be out of the box. The competition has it; come on, Xero!

    Yes, you can report on customer debtor days in QuickBooks by using the "Accounts Receivable Aging Detail" report; this report shows you a breakdown of customer balances categorized by how long each invoice has been outstanding, allowing you to calculate the average debtor days for your customers.

    Andrew Brindley supported this idea  ·