Settings and activity
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35 votes
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Colony Cooks
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33 votesColony Cooks
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47 votes
Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.
We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.
This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.
Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.
Colony Cooks
supported this idea
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I cannot believe this has not been added at this point, definitely would have chosen a different accounting service when operations started if we knew that our data would at some point be held h0st@ge! We have already paid for the past services & if we cancel our subscription it should change to read-only. We have a right to access those files for 7 years, which is required by law, and we shouldn't have to pay any more for it. Sure would probably attract more customers if you had easy access to your files forever. Also, please find a way to make a "closing download" to easily create a final workbook of all data.