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  1. Invoice Reminders - Auto email Statements to customers

    645 votes

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    141 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.

    We'd like to invite you into this process to provide further input to our product teams discovery.

    If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!

    I'll be back to share more again as this progresses.

    Mark Stone supported this idea  · 
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    Mark Stone commented  · 

    *****************Xero, please listen to your customers***************************

    Globally, how much time could be re-claimed by businesses being able to automate repetitive tasks! As a cloud platform you are supposed to be agile. If you don't value passing time savings over to your customers but charge them more for the same old service, perhaps we should be looking to work with vendors that do.

    Does Xero have a published roadmap of technology upgrades? Its all very well talking about it, but businesses need solid timescales to work with. This holistic approach does not cut the mustard!

    To everyone else, sorry for having to post on multiple threads.

  2. Customer Statement - Automated statements for contacts

    561 votes

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    143 comments  ·  Contacts & files » Contact  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we understand the appetite surrounding this idea and how automation of customer statements could have a big impact on your efficiency and free up a lot of precious time to do more valuable tasks. As noted in my last update this has been high on our product teams radar and we wanted to let you know that we're now looking into how we might leverage Invoice reminders as a means to solve for needs in this idea.

    Very early in the teams discovery at this point, but we'll share further updates with you here.

    An error occurred while saving the comment
    Mark Stone commented  · 

    *****************Xero, please listen to your customers***************************

    Globally, how much time could be re-claimed by businesses being able to automate repetitive tasks! As a cloud platform you are supposed to be agile. If you dont value passing time savings over to your customers, perhaps we should be looking to work with vendors that do.

    Mark Stone supported this idea  ·