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  1. Batch payments - Ability to include credit notes

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    167 comments  ·  Purchase orders, bills & inventory » Paying bills  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

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    Katie Jackman commented  · 

    what's the best email to send to? I have clicked critical but they just don't seem to be bothered...

    Katie Jackman supported this idea  · 
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    Katie Jackman commented  · 

    I have just moved a very reluctant client over from Sage to XERO after singing its praises and this has caused them to threaten to leave us because they have 10-15 suppliers who send multiple invoices and credit notes weekly that they pay off by statement figure and it is taking them ages to match off because they can't batch pay credit notes! I have raised this issue multiple times over the last 4 years of working with XERO and nothing is ever done and always get the same "we're looking at it" yet they release so many useless updates :-(