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  1. Contacts: Statements - Allow to be sent to Contact Groups

    218 votes

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    submitted  ·  125 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Sheung Chun 歐尚晉 AU commented  · 

    This is extremely annoying as the main sole purpose I joined Xero was to use this function because 80% my clients have branches. Thank Genevieve Knights for the suggestion, but if I have to use this manual method for all my clients, the manual work required is ridiculously high.

    creating the Receivable Invoice Summary is a good start, but then the clients loses the ability to click on the invoice number in the statement to verify details etc.

    It is been years if not a decade since this issue was raised but still no update? I feel a little scammed as I have just subscribed for a whole year only to find out the sole critical function I require is not there. Extremely disappointed.

    Sheung Chun 歐尚晉 AU supported this idea  · 
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    Sheung Chun 歐尚晉 AU commented  · 

    This is a simple function and it is unbelievable that it isn't available? I can't believe it, as one of the main reason I jointed/ subscribed into Xero was to use such function because my business has clients that has multiple branches. This is ridiculous.

  2. Contacts - Allow multiple addresses for a single contact record

    1,269 votes

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    418 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Sheung Chun 歐尚晉 AU supported this idea  ·