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    Fahad Akbar commented  · 

    “Additional Item Costs” for Xero Products & Services
    Executive Summary
    Xero currently allows businesses to track basic purchase and sale prices for inventory items through its Products & Services functionality. However, in many industries, the true cost of an item extends far beyond its base purchase price — including shipping, customs, storage, Amazon FBA fees, handling charges, and other operational costs.

    Currently, these additional costs are not captured at the item level in Xero’s core inventory and reporting features, resulting in understated COGS and inflated profit figures.

    This proposal introduces an “Additional Item Costs” feature within Xero’s Products & Services and Invoicing modules. The enhancement will allow businesses to allocate supplementary costs to inventory items — either at purchase, upon receipt, or periodically — ensuring that financial reports reflect true profitability. The feature will be optional, designed to integrate seamlessly without disrupting existing workflows.

    By implementing this, Xero can differentiate itself from QuickBooks and other competitors by offering richer, more accurate profitability reporting for inventory-based businesses, especially in eCommerce, wholesale, and import/export sectors.

    Problem Statement
    Current Limitation:

    Xero’s inventory tracking records a single purchase price per item.

    COGS reports only reflect that base purchase price, ignoring significant additional costs such as:

    Freight and shipping fees

    Customs duties and tariffs

    Amazon FBA / 3PL fulfillment fees

    Warehousing or storage fees

    Special handling or packaging costs

    These costs are either:

    Recorded in unrelated expense accounts (making item-level profitability analysis impossible), or

    Spread manually across purchases outside of Xero’s automated workflows.

    Impact:

    Inaccurate Profit Analysis: Profit margins are overstated, sometimes by large percentages.

    Inefficient Manual Workarounds: Businesses manually adjust margins in spreadsheets outside of Xero.

    Poor Decision-Making: Pricing, supplier negotiations, and purchasing decisions are made on incomplete data.

    Competitive Weakness: Rival platforms and ERP systems (e.g., Unleashed, DEAR Systems) offer landed-cost allocation features, attracting advanced inventory users away from Xero.

    Example Scenario:
    A business purchases 1,000 units of a product at £10 each (£10,000 total). Shipping costs £2,000 and customs duties add £500. Xero currently records the purchase cost as £10/unit and ignores the £2,500 in additional costs. Reports show a COGS of £10/unit instead of £12.50/unit, leading to inflated profits and misleading financial KPIs.

    Proposed Solution – “Additional Item Costs” Feature
    Core Functionality
    Additional Costs at Purchase

    When entering a bill or purchase order for stock items, users can add supplementary cost lines tagged as “Additional Item Costs.”

    These costs can be:

    Applied proportionally across all items in the purchase (default).

    Applied to specific SKUs only.

    Post-Purchase Cost Allocation

    Users can add costs after stock is received (e.g., separate freight invoice), and Xero will retroactively adjust the average cost per unit for remaining stock.

    Cost Categories (configurable by the user):

    Shipping & Freight

    Customs & Duties

    Storage/Warehousing

    Fulfillment Fees (Amazon FBA, 3PL)

    Miscellaneous Handling Costs

    Integration with COGS Calculation

    Additional costs are rolled into the item’s cost price for COGS purposes.

    Reports (Profit & Loss, Inventory Item Summary) will reflect the true landed cost of items sold.

    Optional Feature

    Businesses that do not require complex cost tracking can keep current workflows unchanged.

    Enabled via a toggle in Inventory Settings.

    Business Benefits
    For Users:

    Accurate Profitability: Real margin visibility, enabling better pricing and purchasing decisions.

    Time Savings: Elimination of manual landed-cost spreadsheets.

    Better Cash Flow Planning: True cost per unit supports more accurate forecasting.

    Scalability: Feature supports growth into importing, multi-channel selling, or high-volume fulfillment.

    For Xero:

    Competitive Differentiation: Matches or exceeds functionality in QuickBooks, Zoho Books, and ERP-lite competitors.

    Retention of Growing Businesses: Prevents migration to specialist inventory systems as users scale.

    Upsell Potential: Could be offered as part of an “Advanced Inventory” tier.

    Market Appeal: Stronger fit for eCommerce, wholesale, and import/export — high-growth sectors for cloud accounting adoption.

    Technical Implementation Considerations
    1. Data Model Changes

    Extend InventoryItem schema to include an AdditionalCosts[] array or linked ItemCostAllocation table with:

    Cost Type (enum)

    Amount (numeric)

    Allocation Method (pro-rata by quantity, weight, value)

    Allocation Date

    Fahad Akbar supported this idea  ·