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  1. 578 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

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    Abigail Cox commented  · 

    This feature is absolutely critical for many businesses and is preventing us from fully moving forward with Xero as our complete accounting solution. Not being able to restrict access to individual bank accounts means we either have to expose sensitive financial data or limit staff efficiency - neither option is acceptable.

    Having bank-account-level access control is essential for maintaining confidentiality, data privacy, and compliance with internal control standards. Ive read many of the previous comments, and it seems a high number of us have team members or external bookkeepers who only need access to specific accounts, and without this feature, we can’t apply the principle of “least privilege.”

    The lack of this functionality poses real risks and creates unnecessary barriers for businesses that want to use Xero securely and at scale. Please make this a priority! It’s a vital step in strengthening trust, security, and usability for all organizations.

    Abigail Cox supported this idea  ·