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1,436 votes
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
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Richard Fishenden
commented
Our business has grown well over the last few years but is now being haemorrhaged by this function. I for one am looking for alternatives as this causes us so much additional time. There really is no workaround for it and nothing can be automated as a result.
Xero you should be ashamed of yourselves.An error occurred while saving the comment Richard Fishenden
commented
I am totally fed up with it and would like to move away - does anyone know what other accounting packages have this function as standard?
An error occurred while saving the comment Richard Fishenden
commented
Thinking about it - perhaps the answer is that Delivery Address is either:
1. Not even an option on the account - so no field - invoice specific
2. Has a tick box 'Remember Delivery Address'
3. or it would seem some need multiple sites - so ability to tick the box and add say 7 sitesAn error occurred while saving the comment Richard Fishenden
commented
Campbell Green - what I mean is that once I have written in the delivery address to an invoice - when I look at it in a years time (historically) - it still shows that delivery address. At the moment, if I update a delivery address it overwrites every single invoice for that client with the new address which is terrible! I have made several shipping errors because of this. It's such a simple change - and logic seems to have missed the intelligent people making it.
An error occurred while saving the comment Richard Fishenden
commented
Why even have a 'Delivery Address' field if it can't be unique to an invoice? It's just stupid beyond belief!
An error occurred while saving the comment Richard Fishenden
commented
This will be massively overdue. It is THE biggest frustration of mine and causes so much manual entry. The answer is simple:
1. Master address set - stays the same until you change it
2. Delivery address - Never stores - and is asked for every time
3. Historic invoices must show where they were shipped to for historic reasons - so must be written onto the invoiceSimple as that.
Richard Fishenden
supported this idea
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We link Xero to a shipping label creator and the amount of times we have had deliveries going to the incorrect address is embarrassing. We are forced to not even add the delivery address to customers accounts in which is the only way it can save us from errors - and this creates manual input which is prone to errors as well. It really is such a basic function and I don't see how our company can scale up without moving to a similar but different platform that has this function. Does anyone know if Quickbooks has this function? Or a different one that is similar to Xero that has it please? Getting these messages in my inbox makes me realise that Xero will never deal with this and so I believe we should all look elsewhere. Moving accounting packages it probably fairly simple I would think and I have no loyalty to Xero anymore.