Settings and activity
2 results found
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38 votes
Sorry to hear you're not liking the refresh of the Files inbox, Felicity. The intention is to make managing and working with your files simpler and more efficient.
Just to confirm, when you say this has added extra clicks for you - would that be the need to go to the Archived tab to access a fioder you've moved a file to?
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Laurie Vaughan
commented
The new inbox is horrible! Whoever came up with this clearly doesn't work with the files all of the time. Please revert back to the old files.
Laurie Vaughan
supported this idea
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104 votes
Hi everyone, with the recent changes in Xero Product ideas, we will shift this idea to Not in pipeline to set the expectation here.
While a direct option to restore or unwind an organisation to a previous date in time isn't in our plans, as previously mentioned to confirm - Xero performs daily backups of customer data to protect against data corruption and hosting service failures. However, these backups are not available for users to restore their organisation to a previous state.
To reiterate from my last response, most actions in Xero are reversible (for example Remove & Redo on bank transactions) and our help article on Xero Central explains some of these options that can help with needs expressed in this conversation.
The History & Notes report can be highly useful to review actions recently made so you can 'undo' these.
For future cases, if you're looking to…
Laurie Vaughan
supported this idea
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I cannot even explain how bad this new Files set up is. The old inbox was perfect - all of our corporate documents, audit schedules, government notice of assessments etc etc was filed in an appropriate folder. Our auditors loved it.
Every individual transaction had the invoice attached.
It is a complete hot mess now. Everything attached to a transaction is in the files?? They can't be deleted from the files, or they will disappear from the transaction.
I can't upload directly to the subfolders in the now re-named "Archive" folder. I have to upload a file, find it, and then move it the the named folder? This is just ridiculous. I contacted Xero support and they helpfully indicated "While we don't have plans to reverse the changes, we're committed to continuously improving our product based on user feedback. The new layout, with the Inbox and Archive tabs, is designed to help organize files more efficiently. However, we recognise that adjustments to established workflows can be challenging."
Way to blame your absolutely ridiculous "improvement" on the end user.