Settings and activity
2 results found
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724 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
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Amna Shabbir
commented
Have separate supplier emails for orders and remittances. When placing a PO you'd want the email to go to the supplier sales team, however when sending remittance you'd want that to go to credit control.
Amna Shabbir
supported this idea
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49 votes
See where you're coming from and thanks for the confirmation, Malcolm (I've just slightly adjusted the title here 🙂)
This isn't something we have planned at present but will get a sense of the appetite here and let you know if there's any change.
Amna Shabbir
supported this idea
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Currently this can be done manually when selecting emails for remittances, but its not very efficient when you've got 100 payments to make