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  1. XPH - Bulk address change from Client group

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    29 comments  ·  Xero Partner Hub » Clients  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

    While we can't make any commitments atm I will be certain to share any plans with you all here.

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    Louise Mathers commented  · 

    Another significant issue with the removal of a feature like this is the increased risk of user error. We first need to identify every client that shares the same address, often across multiple client groups. We then have to re-enter that address individually (sometimes 50 or more times) which is both inefficient and highly prone to mistakes.

    We recently migrated from APS, and this capability was one of its many key strengths. APS not only offers broader functionality than Xero, but it also allows bulk address updates; something that is no longer possible in Xero.

    Given the volume of long-standing feature requests for functionality that is standard in other practice management systems, it is difficult not to conclude that the administrative realities of accounting practices are being undervalued.

    Louise Mathers supported this idea  ·