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  1. Homepage - Simplify layout

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    424 comments  ·  New Homepage » Homepage  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for your continued feedback and we appreciate you sharing your sentiment here. We’re continuing to evolve the Homepage experience to better meet more of our customers’ needs, and your input is a big part of shaping those improvements.

    One of the strongest themes in the feedback has been widget sizing. We’ve now released resize options for the Tasks, Invoices owed to you, Bills to pay, and Net profit and loss widgets, in addition to the Chart of accounts watchlist and Cash in and out widgets.

    For the small size Invoices owed to you and Bills to pay widgets, once you’ve saved your Homepage, you’ll also see an option to toggle the chart on or off if you’d prefer to focus just on the figures.

    There’s more updates in the works, and I’ll keep sharing further updates with you here.

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    Nicola Holdaway commented  · 

    I am fairly new to Xero.

    The new layout is awful.

    What is really concerning me is the lack of response from Kelly Munro/Xero. Are Xero really this bad for listening to customer feedback? All these comments and NO RESPONSE. What is the point of having a community manager who does not respond.

    I am getting the impression this will be forced upon users and all this 'share your ideas' and 'we want your feedback' is lip service.

    Frustrating

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    Nicola Holdaway commented  · 

    Is anyone at Xero going to respond to all these comments that are all saying exactly the same thing.

    Users are clearly unhappy and frustrated with the new imposed layout, and yet no one from Xero has commented in 2 months.

    There are some very clear reasons why the new layout does not work, yet users who have taken the time to comment are not getting any feedback or action.

    Is the plan to just ignore the comments and force the new layout on users?

    Nicola Holdaway supported this idea  · 
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    Nicola Holdaway commented  · 

    The new layout is clustered, difficult to scan, confusing and I can only agree with all the other negative comments.

    You seem to be forcing the messy unhelpful layout over usability.

    How many comments do we need to get this changed back? Or at least give the option to stay on the current layout.