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  1. Homepage - Simplify layout

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    270 comments  ·  New Homepage » Homepage  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.

    Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:

    • More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
    • More customisation of information within a widget like being able to remove visuals
    • Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page

    We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.

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    Nicola Holdaway commented  · 

    I am fairly new to Xero.

    The new layout is awful.

    What is really concerning me is the lack of response from Kelly Munro/Xero. Are Xero really this bad for listening to customer feedback? All these comments and NO RESPONSE. What is the point of having a community manager who does not respond.

    I am getting the impression this will be forced upon users and all this 'share your ideas' and 'we want your feedback' is lip service.

    Frustrating

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    Nicola Holdaway commented  · 

    Is anyone at Xero going to respond to all these comments that are all saying exactly the same thing.

    Users are clearly unhappy and frustrated with the new imposed layout, and yet no one from Xero has commented in 2 months.

    There are some very clear reasons why the new layout does not work, yet users who have taken the time to comment are not getting any feedback or action.

    Is the plan to just ignore the comments and force the new layout on users?

    Nicola Holdaway supported this idea  · 
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    Nicola Holdaway commented  · 

    The new layout is clustered, difficult to scan, confusing and I can only agree with all the other negative comments.

    You seem to be forcing the messy unhelpful layout over usability.

    How many comments do we need to get this changed back? Or at least give the option to stay on the current layout.