Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi team, we have some updates to share. Before we dive into the details, we want to be clear that while we’re committed to monitoring, learning, and refining the Homepage, we don’t intend to return to the previous Dashboard style or its column-based widget layout.
A few months back, we rolled out several enhancements to the "Edit homepage" capability to give you better control over your layout, including:
- Widgets that remain stationary until they are dropped into a new placement
- A "shadow" preview showing exactly where a widget will be placed during drag-and-drop
- Refined animations for a much smoother visual experience
- Improved on-page guidance regarding how to save multiple layouts across different screen sizes
In addition to the existing size options for Chart of Accounts and Cash In and Out, our team is currently building smaller widget sizes for Invoices Owed to You, Bills to Pay, Chart of Account, Cash in and Out and Recent Invoice payments widgets. This includes customisation of the data within these widgets to best suit your needs, such as removing the charts. We’ll provide a confirmation once these updates are live.
There are also other enhancements that our teams are beginning to explore to further solve needs shared in feedback here, so we’ll continue to keep you updated.
If you need help setting up or editing your homepage, please reach out to the Xero Support team. They can help you design a view that best supports your specific workflows. Thanks
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Jonathan Brewer
commented
I'd like a view of my dashboard that doesn't change from two, to three, to four columns depending on which window I open Xero in. I'm sure I asked for this back in January, and having read many of the other comments below, I know I'm not alone. Why not just do it? It's responsive web design, not rocket science.
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Diana Stefanyshin
commented
I agree with Lisa, and others. I have just removed all the widgets from the home page except the bank accounts. What a waste, yet our prices will go up for this pleasure of this inconvenience.
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Andrew G
commented
@Kelly - you don't need to "return to the previous Dashboard style or its column-based widget layout". You can fix the majority of users' issues by implementing a maximum number of columns option, allowing users to prevent the dashboard switching from 3 to 4 columns when changing screens.
I'm sorry but a simple IF logic statement to check if your calculated column count is greater than a set user preference, and then forcing the result to that user preference if the outcome is true, is really really easy and something you could factor into your improvements without needing to change the design/architecture of the product.
This is clearly a lack of will/desire, and further demonstrates how out of touch product management is with a large portion of the user base.
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Mick Barratt
commented
Calling us 'team' when you singularly ignore us is ridiculous, patronising, and shows a distinct lack of empathy.
We keep asking to return to the old Homepage. It worked! Yet, you call us your 'team', say that you are listening, and then say "we want to be clear that while we’re committed to monitoring, learning, and refining the Homepage, we don’t intend to return to the previous Dashboard style or its column-based widget layout." Some team, huh?
Have you heard of the trashing of the Jaguar brand? Think about it. -
Michael Walstab
commented
Still playing Tetris when you change from multiple screens to laptop. Why cant Xero see the obvious problem....blind perhaps?
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Lisa Broom
commented
The only way to deal with this really bad homepage experience is to remove everything and do it the long way from the drop down menu's.
I will be keeping my Home Page empty until such time as the previous homepage or something like it is restored. -
Donna Carter
commented
For the love of all things, PLEASE ALLOW US TO LOCK THE NUMBER OF COLUMNS on our own profiles.
Logging in daily on two different screen widths is a nightmare when dealing with 12+ bank accounts on the home screen.
I should be able to see my bank accounts in the same place, no matter where I log in
I don't have the same issue when using MYOB or Quickbooks for client files as their front pages are static, everything in its place, no matter where you log in from.I don't understand why you are enforcing on your users "FIND THE WIDGET" instead of addressing an issue that so many users have identified
I thought Xero prided themselves on being user friendly
There is absolutely nothing user friendly about the "Front page experience" no matter how much you can "customise" it.
That is unless of course you do what so many of your clients are now doing and totally wipe out all widgets on the front page.But that sort of defeats the purpose, doesn't it.....
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Nereda Pinker
commented
Is it my imagination or in that long list you failed to list bank accounts? Even at the smallest now the amounts are very prominent on the home screen.
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Michael Young
commented
This is the homepage I was greeted with this morning. It's also not the first time that I've had to encounter this kind of problem with Xero since the new homepage became the only homepage. I can't even see or access banking details to perform reconciliations. In the last couple of weeks, Xero has been quite slow and glitchy for me.
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Jonathan Brewer
commented
I reported issues with the UI and requested to stay on the old one in January under CX0017452154. As I see from other comments, the new layout has negatively impacted many users. At the very least I want the ability to fix my layout so that it doesn't change depending on the width of my window. Give us a "max columns" attribute our preferences so we can have a consistent view of the UI every time we use it. What we have now is awful enough that I've interrupted my work again to complain.
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Michelle Falanga
commented
"Sorted! Deleted all the widgets from the Homepage! A real shame but going the "long way round" is now the simplest, cleanest route."
"I did the same, empty dashboard page, much easier than the nightmare Xero inflicted upon us"
These two genius comments in early May - DELETE ALL THE WIDGETS
HEAVEN - best advice ever
- seems the only people listening are the users - go figure XERO!
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Jacquie Atkinson
commented
Re: Sarah Jacobs comment
It seems they designed it for their own use - no thought of the end user at all & to top it all off Xero is increasing their prices from 1 July 2026
From 1 July 2026, pricing for Xero plans will increase. This reflects our ongoing commitment to investing in a platform that helps you run your business.
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Sarah Jacobs
commented
Who on earth designed this?!! I don't want to play 'hunt the widget' every time I log in. The whole point of widgets is to make using Xero more efficient, not less effificent!!
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Sarah Jacobs
commented
To reiterate what someone else has already posted:
You said above "More options for the sizing of widgets so you can reduce these frames and better position this information on your screen" - I need to be able to organise widgets and fix their position, and stop the system re-adjust things every time we move just 1 box or change the size of the screen. The current re-arranging of the home page elements is too fluid so I waste time searching for the widget I want as it is in a different place on the screen every time I view with a different sized screen (ie laptop, home monitor, office monitor). -
Annie Thorne
commented
A blank homepage has actually done me a favour - I now go in, do the things I need to do, and get out. No longer distracted looking to see if there's anything I should look at ...
Productivity by stealth.
Thanks Xero, probably not what you intended, but it works for me !
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Lisa Broom
commented
I did the same, empty dashboard page, much easier than the nightmare Xero inflicted upon us
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Sue Scott
commented
Sorted! Deleted all the widgets from the Homepage! A real shame but going the "long way round" is now the simplest, cleanest route.
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Kate Ord
commented
The graphs are too big - and there needs to be an option to remove them - also % under the graphs or % of overdue both # & $ would be better - overdue ageing instead of graphs
The windows are too big and the windows are cumbersome to reorganise and dont stay reorganised.
Favourite reports window has disappeared off the home page
Having to refresh the widget windows is annoying - why cant they just be updated when you return home?
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Jo-anne Goff
commented
Really DISAPPOINTED in the new home page. It is just far too busy.
The old home page worked well - don't fix what is not broken is an old but valid statement relevant to the upgrades that Xero have been making.
I am happy with change - but not this change as all it has done has made navigating thru the homepage more difficult. Keep it simple folk.
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Nick Tilly
commented
Dear XERO...
I know you're not really listening, or apparently even vaguely interested in anything your customers have to say... however, it's therapeutic to vent.
Once upon a time, I was a real fan and advocate of XERO; but not anymore.
Your customers, HUGE numbers of your customers are highly ****** off with XERO and your homepage "improvements" (which are nothing of the sort).
You continue to retain customers at this point because for most of us it is too daunting, too time consuming, too everything to seriously consider changing to an alternative supplier!
If it were simple, quick and painless your recent "improvements" would have (should have) triggered a flood of defections to alternative suppliers.
I am quite certain I'm wasting my time and energy, but happy to be proven wrong. But I'd really like to you admit, "we got it wrong, sorry" we're going to put things right.
But to be honest, I think we'll just continued suffer from XEROs wilful blindness and distain for its customers.