Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.
Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:
- More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
- More customisation of information within a widget like being able to remove visuals
- Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page
We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.
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Deborah Ingley
commented
I'm chiming in with everyone else here. The new homepage is NOT an improvement on the old one. It is way too busy, feels cluttered and makes is harder to navigate!
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rich nosworthy
commented
agreed. New look homepage feels wayy too cluttered. I had no issues with the old one and would rather stick with something like that
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Tom Gee
commented
I agree with everyone else on this. The old format worked so much better. It was easy to read and pick out the information you needed quickly. The new version is a mess, it has too much info on it and yet you cant show the things you want to see. Please leave the old version for those who would like to stick with it. It is very frustrating being forced into a new version when that is not what we want.
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Ross Anderton
commented
I can only reiterate what everyone else is saying about the new homepage. Its too cluttered and I would rather stick with the old one. If it ain't broke, don't fix it comes to mind! Would it not be better to allow users the choice to switch to the new layout if desired instead of forcing the change?
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Charles Weyman Jones
commented
It looks like xero is heading the way of so many companies who have their heads in the sand. The best way to have a nice little company is start with a big one. It seems xero does not want to listen to it's clients who are all business people, it is a little like Socialism where everyone has to agree with you. Good until you run out of money.
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Tim Stockman
commented
Its obvious to everyone (except Xero) that the new layout is universally hated by users - yet Xero plow forward with forcing this change upon us! I've recently revisited a competitors product because Xero was just too **** expensive for the basic needs I had for a new enterprise - this forced homepage change may just make me move everything yet!
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Lisa Broom
commented
Nothing in the responses from the Xero Community Manager indicates that they are listening or taking on board what we are saying. What we need/want to hear from the community manager is this;
'You will not be forced to use the new Homepage.
The option for the Original & Good Homepage will remain forever available'Is that too much to ask?
This is the message in the banner on the homepage atm;
On April 13 2026, you'll be permanently switched to the new homepage, featuring a new look and improved functionality.what it should really say is; featuring an awful new look and DISimproved functionality!
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Toni Davis
commented
I find the new layout extremely overwhelming, with too much information. The simplified, easy-to-read layout of the 'old' or current site is preferred.
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Al Yorke
commented
I find myself back on here again to voice my continued dissatisfaction and frustration with both this homepage update and the stubborn backing of it by Xero.
For the love of easy accounting, please return the original homepage as an option for those that have backed XERO for the very reason of it being uncomplicated. It's ease of use and simplicity is why we are here and not with your competitors. Capiche?
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Myles Hugill
commented
What Kelly Ross said!!
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
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Denise Gibbons
commented
Bring back the ability to see the historical activity statements on the new dashboard. Once I have lodged a statement then it disappears.
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Ryan O'Daly
commented
The new UI is awful. The widgets make organising anything impossible. I just want all my accounts in one area, all my invoices/bills in another area, organised. Like the old homepage.
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Panagiotis Lysikatos
commented
I have to say, Xero has really outdone itself with another “improvement” in such a short time — this time on the new homepage. Gone are the days of boring, functional dashboards where you could actually see all your bank accounts in one simple vertical list. Now, thanks to the generous use of whitespace and sprawling widgets, I get to play hide-and-seek with my own bank balances every day — nothing screams productivity like scrolling for three minutes just to find what used to fit on one screen.
The Bank Accounts widget is particularly impressive. It refuses to be constrained to a single column, spreading itself across the page in a bold statement of design freedom. It’s almost as if Xero thought, “Why make bank accounts easy to scan when we can make users feel like explorers in a vast landscape of empty space?”
And the customisation! What a joy. You can rearrange widgets — as long as you do it exactly the way Xero wants you to. Truly “fully customisable,” in the sense that freedom exists within very tight boundaries. Want your homepage to work like the old dashboard? Ha. Good luck. Why would anyone even think of such a thing?
And the charts! My goodness, the charts. So large, so colourful, so… utterly unnecessary for anyone who spends their day reconciling transactions. But hey, at least the homepage now looks like a modern art gallery — nothing says “efficient accounting workflow” like a giant profit graph you have to scroll past to reconcile a bank account.
I eagerly await the next “improvement.” Who it will help remains a mystery. But one thing is certain: every change is clearly designed, implemented, and fully tested to make things work so much better. For someone. Somewhere. Possibly.
In short: if you enjoy hide-and-seek, scrolling marathons, widgets that pretend to be customisable but aren’t, and admiring charts instead of doing your job, this homepage is for you. For the rest of us mere mortals, it’s a brave new world of unnecessary changes for the sake of unnecessary changes.
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John Hedley
commented
Very strongly agree with pretty much everyone else that the new layout is far worse than the old one. Visual style is cluttered and far harder to interpret. Seems to take up a lot of screen real-estate for basic information. Looks like it's designed for mobile phone, I do not use Xero on a mobile phone. I really don't like the dynamic number of columns, three columns is too many and if the panels jump about means I never know where they are. I shouldn't have to be resizing my browser just to use Xero. And one thing I *really* hate are the smug icons that appear when there are no tasks. It is not for you to say whether I am able to relax in my chair or not. It grates every time I see them, at least add a clear option to turn them off.
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Helen Knight
commented
Totally agree the new homepage is awful - Overly cluttered and information there that is not needed. Xero is supposed to be a package for small to medium business and you are making it way to complicated for a simple small business. Please STOP changing things all the time, then saying it is an improvement and increasing the cost.
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Annie Thorne
commented
After various attempts to try and figure this out - I'm trying to act in good faith here, because I know I complain bitterly about every xero 'improvement' - and I've realised that the only way the new home page will work for me - by which I mean not drive me demented and have a constant migraine - is if I delete all the widgets. All of them. Literally all of them. And have a blank screen. Or maybe keep my most used couple of accounts. That's it. Anything else is a nightmare.
Well done Xero. You really have excelled yourself this time.
Meanwhile, there are legitimate requests for improvements/amendments - like making credit notes easier to handle, or putting back some of the things that were removed from invoicing (history still not correct, a year+ later) that go on and on for years, whilst we have to deal with this vanity project.
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David MacLellan
commented
The new dashboard is an awful user experience. XERO, do you not hear the sheer number of users expressing the same thing??
You could gain a lot of trust back with your base if you give us the option of using the classic dashboard view. Absolutely wrong move to keep this update and ignore your customers. Perhaps this will be a case for a future business class on what not to do.
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Ilya Titov
commented
New dashboard is terrible, stick with the classic, stop resetting it to the new one.
The problem is not how it looks, the problem is that the boxes move and are sorted in horizontal rows rather than columns. Its impossible to replicate the classic layout every time you change window size or drag a card the order is broken.
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Patrick Matthews
commented
The new dashboard is way too fussy and cluttered. Personally I do not need the graphical display especially as I have multiple bank accounts and other items on the dashboard.
Xero are pushing way too hard to sell more apps etc. They are permanentyl 'In your face' and very annoying.
I am even looking at QuickBooks as an alternative and so far it has an appeal because its straight forward accounting software. Sorry!! -
Tony Gowshall
commented
Very Simply Either, Either the Old Dashboard remains a Option or You Lose a Customer.
You Need to Understand the KISS Principal
Keep It Simple STUPID.
Simple to Understand You Force Stupid Ideas to Someone that Doesn't Want It They Leave.
So long, Farewell Goodbye.
Was a Great Simple Workable Product. Now is a Poor excuse of a Product with Change for the Sake of Change.
No Longer Good Value for Money