How could Xero improve the homepage?

This is the homepage I was greeted with this morning. It's also not the first time that I've had to encounter this kind of problem with Xero since the new homepage became the only homepage. I can't even see or access banking details to perform reconciliations. In the last couple of weeks, Xero has been quite slow and glitchy for me.

I reported issues with the UI and requested to stay on the old one in January under CX0017452154. As I see from other comments, the new layout has negatively impacted many users. At the very least I want the ability to fix my layout so that it doesn't change depending on the width of my window. Give us a "max columns" attribute our preferences so we can have a consistent view of the UI every time we use it. What we have now is awful enough that I've interrupted my work again to complain.

"Sorted! Deleted all the widgets from the Homepage! A real shame but going the "long way round" is now the simplest, cleanest route."

"I did the same, empty dashboard page, much easier than the nightmare Xero inflicted upon us"

These two genius comments in early May - DELETE ALL THE WIDGETS

HEAVEN - best advice ever

- seems the only people listening are the users - go figure XERO!

Re: Sarah Jacobs comment

It seems they designed it for their own use - no thought of the end user at all & to top it all off Xero is increasing their prices from 1 July 2026

From 1 July 2026, pricing for Xero plans will increase. This reflects our ongoing commitment to investing in a platform that helps you run your business.

Who on earth designed this?!! I don't want to play 'hunt the widget' every time I log in. The whole point of widgets is to make using Xero more efficient, not less effificent!!

To reiterate what someone else has already posted:
You said above "More options for the sizing of widgets so you can reduce these frames and better position this information on your screen" - I need to be able to organise widgets and fix their position, and stop the system re-adjust things every time we move just 1 box or change the size of the screen. The current re-arranging of the home page elements is too fluid so I waste time searching for the widget I want as it is in a different place on the screen every time I view with a different sized screen (ie laptop, home monitor, office monitor).

A blank homepage has actually done me a favour - I now go in, do the things I need to do, and get out. No longer distracted looking to see if there's anything I should look at ...

Productivity by stealth.

Thanks Xero, probably not what you intended, but it works for me !

I did the same, empty dashboard page, much easier than the nightmare Xero inflicted upon us

Sorted! Deleted all the widgets from the Homepage! A real shame but going the "long way round" is now the simplest, cleanest route.

Really DISAPPOINTED in the new home page. It is just far too busy.

The old home page worked well - don't fix what is not broken is an old but valid statement relevant to the upgrades that Xero have been making.

I am happy with change - but not this change as all it has done has made navigating thru the homepage more difficult. Keep it simple folk.

Dear XERO...

I know you're not really listening, or apparently even vaguely interested in anything your customers have to say... however, it's therapeutic to vent.

Once upon a time, I was a real fan and advocate of XERO; but not anymore.

Your customers, HUGE numbers of your customers are highly ****** off with XERO and your homepage "improvements" (which are nothing of the sort).

You continue to retain customers at this point because for most of us it is too daunting, too time consuming, too everything to seriously consider changing to an alternative supplier!

If it were simple, quick and painless your recent "improvements" would have (should have) triggered a flood of defections to alternative suppliers.

I am quite certain I'm wasting my time and energy, but happy to be proven wrong. But I'd really like to you admit, "we got it wrong, sorry" we're going to put things right.

But to be honest, I think we'll just continued suffer from XEROs wilful blindness and distain for its customers.

The new home page is cumbersome and messy just straight **** really, it was very obvious you were never gonna listen to the users you couldn't even get the unsubscribe function to work on the comments section, it's really just ********* but you don't give a rats **** because you've got my money and you know what a pain in the **** it is to completely change accounting systems, the change is just a bunch of ***** justifying their jobs.

and BOOM overnight Xero has become nearly useless......thanks SOOO much for listening to the HUNDREDS AND HUNDREDS of user complaints. The "ensh_tifcation of everything" continues............

Please give us the ability to switch back to the classic homepage.
The new one is terrible.
I run a small business and do not have the time to mess around and keep re-learning your product!
You need to understand KISS.....

I don't think they are reading this anymore, considering how they have completely ignored the customer outcry against this change. I myself will be switching to Zoho Books after the EOFY unless they get this sorted out by then (and maybe even if they do!)

Please give us what we need which is the old home page reinstated! Your paying customers have been forced to use the changes that you have made regardless of their wishes and needs. Now we need to spend time changing things!!!

You said above "More options for the sizing of widgets so you can reduce these frames and better position this information on your screen" - if you want us to use the new and updated home page you must let us move things and re-arrange things based on users' needs and not let the system re-adjust things every time we move just 1 box. The current re-arranging of the home page elements is too fluid that whatever and however we want to re-arrange it got swept away by the automatic readjustment current. I hope this illustration of fluidity, current and under-current helps bring the point to the surface.

Please roll back to the previous home page. The new and updated home page is so hard to use and every single time (and yes EVERY SINGLE TIME) i tried to change the layout it automatically change things by itself. Please please please roll it back. Not asking for improvement as the previous one was PERFECTO.

If you valued users you would have listened and halted the change until an interface at least as good as the old one was available.
So utterly disappointed in Xero.

"On April 13 2026, you'll be permanently switched to the new homepage, featuring a new look and improved functionality" – Xero

Is this not false advertising on Xero’s behalf?

Yes, it may feature a new look. It ‘s not a good one, but it is a new look.

HOWEVER, improved functionality??? I don’t think so. This “new home page” has decreased the functionality of most of your users, as well as degraded significantly the user experience.

@Kelly Munro - you might actually like to read all of the feedback that you are receiving on this feature and how it is negatively impacting our day to day work

Your comment: “We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress”

Why wasn’t everybody changed over to the “new experience” at the same time?
The only reason I can see that you didn’t do this, is because you didn’t want to be bombarded with thousands upon thousands of complaints at the one time. If you can spread them out over months, you can say to yourselves, “Complaints aren’t too bad. New homepage must be going great “

The one change that needs to be implemented when you decide to make changes again (so looking forward to that and having to re-learn the home page AGAIN) is the option of setting the number of columns on the homepage. After using this new homepage across multiple computers for a few days, I am already getting sick of changing between 3 and 4 columns. We have over 15 bank accounts to work through and trying to work out where each of the account is depending on which computer I’m logged in from is wasting valuable time. Why can this not be static so that we know where each account is, regardless of which computer we log in from.

The resizing of widgets is also a waste of time. I want to resize down the Account watchlist widget, but the smallest it goes is still twice the size of a bank account widget. This is such a waste of space when there is only 4-5 accounts on the list. The old one at least resized itself depending on how many accounts were on the list.

I implore you to please listen to your end users when we tell you that this is not an improvement