Settings and activity
4 results found
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72 votes
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
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3 votes
Donna Carter
shared this idea
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151 votes
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1,084 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
An error occurred while saving the comment Donna Carter
commented
WAY TO GO XERO......
Instead of fixing this issue, you have changed the way that you update client details. Instead of amending client postal address, physical address and phone number etc on the one screen, lets put in a process that takes three times as long as you have to go into three different screens to update this information.
Why do your programmers insist on creating more problems instead of fixing that ones that we have been asking for for over 10 years......
Seriously, where is the thought process here??
I really do not understand what your programmers are thinking
You want us to promote your program over others, so why would you remove the Xero-to-Xero function or make it much more difficult to send invoices to another Xero file.
I have absolutely no interest in your e-invoicing function as any invoices that I send directly from my Xero file are going to another Xero file.
YOU STATE:
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
If you had been listening closely, this would never have been removed as a function.
Mind you, if you had been listening closely, you would be postponing the compulsory switch over to the new invoicing until absolutely all of the problems that come with this new system had been fixed.
Fix the issues, listen to daily users of this system, restore the functionality that has been a part of your program for years and then think about flicking the switch over to your “new Improved” invoicing.
Xero keep telling us that the appreciate the feedback that they’ve received. If Xero only took the time to read the feedback and implement what its users are asking for.