Settings and activity
7 results found
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354 votes
Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.
Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.
We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.
We'd like to confirm how this works;
- This record is only applicable from here on in, there are no updates to any historical entries for sending.
- History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.
We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…
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80 votes
Hi everyone, we appreciate your engagement with us about Just Ask Xero(JAX) and concerns shared on the data this model uses.
To confirm the LLMs are not trained using any Xero data. The AI behind JAX uses LLMs available from commercial vendors like Microsoft, Google and Amazon, (we have commercial agreements that prevent them from training their models with our customers data), as well as proprietary technology, JAX Assure, that works in concert to support accuracy and security.
JAX is currently in beta - Once your organisation is invited to opt-in to the beta, you can trigger the opt-in buy sending JAX a message in the pop-up window of your dashboard.
However, if you’re not interested in using JAX, don’t send a message, and the assistant won’t be activated. You can also dismiss the pop-up using the 'x' in the top right corner. You'll be prompted once more and can…
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Donna Carter
commented
Hey Xero, how about you fix up your "balls up" of a new invoicing system before you put this rubbish in our files.
XERO, I DO NOT GIVE YOU PERMISSION TO USE ANY OF MY BUSINESS DATA AS TRAINING MATERIAL FOR YOUR AI SYSTEMS
Donna Carter
supported this idea
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456 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Donna Carter
commented
This 'new & improved' invoicing is so far backwards from what we currently have, i can't believe that you are still intent on forcing this abomination on to all your PAYING CLIENTELE in under a week.
To have to scroll over two pages to see the same information that I see on one at the moment. I don't need things three times the size of what they are now to be able to function through my invoicing.
It is an absolute eyesore now.And you keep telling us that you are listening to feedback....
Whose feedback?? The few users who only enter a couple of invoices a month.
How about you listen to the users who enter in multitudes on invoices EVERY DAY..... They are the ones that are most affected by these useless, time costing, changesWHAT A JOKE XERO HAS BECOME
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9 votes
An error occurred while saving the comment Donna Carter
commented
We invoice multiple jobs at once and would like the ability to be able to select the order in which they appear on the invoice. At the moment, we have to go in to "edit" the invoice and put the wrong description on each job to ensure that the invoice prints out in the order that we want.
ie: The order that they might appear/print at the moment
Company BAS - Q3
Individual return
Company BAS - Q2
Comany tax return
Individual return
Company BAS - Q4
Company accounts
Company BAS - Q1The order that we would like to appear/print
Company accounts
Comany tax return
Individual return
Individual return
Company BAS - Q1
Company BAS - Q2
Company BAS - Q3
Company BAS - Q4Surely it should be easy enough to enable moving jobs up/down on the the actual "invoice information" page
Donna Carter
supported this idea
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3 votesDonna Carter
shared this idea
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158 votes
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1,282 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
An error occurred while saving the comment Donna Carter
commented
WAY TO GO XERO......
Instead of fixing this issue, you have changed the way that you update client details. Instead of amending client postal address, physical address and phone number etc on the one screen, lets put in a process that takes three times as long as you have to go into three different screens to update this information.
Why do your programmers insist on creating more problems instead of fixing that ones that we have been asking for for over 10 years......
Seriously, where is the thought process here??
Hey Kelly
So we are at least 10 months down the track from your "let's just placate our users' reply stating that you are moving it to "under review".
I bet that is about the only thing you/Xero have done on this CRITICAL, now missing, function in that time frame
How about Xero programmers get of their collective butts and actually start reinstating the features that we previously had and relied on to run our businesses.
And if they can't do it, then EMPLOY SOMEONE WHO CAN
Pathetic