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63 results found
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323 votes
Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.
We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks
An error occurred while saving the comment An error occurred while saving the comment 
Annie Thorne
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Removing the option to enter in payment details is nuts! Please, Xero, put this basic, useful feature back in (it should never have been removed in the first place)
Annie Thorne
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78 votes
Hi team, thank you for all your feedback. We're in the process of developing the edit view of the line item grid within new invoicing and will be incorporating the ability to manually add a row and the ability to move blank rows within the invoice. Once released blank lines will be able to be saved within the invoice so you can separate lines or groups of lines as you need. I'll keep you updated on when this goes live.
An error occurred while saving the comment Annie Thorne
commented
Is there an update on this?
We've been forced in to using 'new' invoicing for a couple of weeks now, and still basic features (that were a standard function of the previous invoicing) are missing.Annie Thorne
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27 votes
An error occurred while saving the comment Annie Thorne
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Yes, I support this. I loathe the new email template with the amount yelling at the top of the page. Gross.
Annie Thorne
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4 votesAnnie Thorne
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3 votesAnnie Thorne
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4 votesAnnie Thorne
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3 votesAnnie Thorne
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9 votesAnnie Thorne
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18 votesAnnie Thorne
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3 votesAnnie Thorne
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31 votesAnnie Thorne
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14 votesAnnie Thorne
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5 votesAnnie Thorne
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6 votes
While we don't have any direct plans for adding a total back at the top of the invoice, it'd be good to get a sense of the interest if this is important to others in community here, too.
Though I appreciate it's not a solve for the idea. To help speed up getting to the bottom of the page on those lengthier invoices, Julie you may find using the 'end' button on your keyboard helpful 🙂
Annie Thorne
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11 votesAnnie Thorne
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37 votes
Thanks for your interest in this idea, everyone. We understand there are different ways our customers find useful when entering dates for invoices in Xero.
Based on feedback our team are looking at improvements to the date pickers in new invoicing. While I can't confirm exactly what these will entail atm, we'll shift the idea to working on it and I'll be back to confirm when we have more of the detail.
Annie Thorne
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19 votes
Appreciate the short videos and can see what you're saying, Chris - Have you raised a case with our Xero Support team about the slowness in loading?
Actual slowness in the page loading are issues that we'd like to dig into deeper as they aren't occurring for all users so it'd be good to be able to investigate one on one with our Xero Support team who can escalate if needed. Thanks
Annie Thorne
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17 votesAnnie Thorne
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23 votes
Thanks for continuing to share your feedback on new invoicing and your needs in increasing the description field. As mentioned in my last update, currently each line of your invoice can contain up to 4,000 characters within the 'Description' field.
Though we don’t have immediate plans for extending this, our product teams have started some more research to get a deepened sense of our invoicing users for future improvements. If you'd like to share further feedback we'd love to hear from you, through our survey here.
Annie Thorne
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851 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
An error occurred while saving the comment Annie Thorne
commented
Thanks, Maria, for sharing the response you received.
I don't buy it! I keep seeing the same platitudes -
"We understand your frustration with the recent changes to the invoicing platform. Since the retirement of Classic Invoicing was announced, our Product Team have been actively listening to the feedback out customers have provided.
We have some exciting enhancements coming soon based on customer feedback, including easier row additions, reduced scrolling, drag-and-drop functionality, and real-time validation which should be introduced in coming weeks."And can't help but wonder what the heck they have all been up to for the past year (and then some). We've been asking for the various features, that were inexplicably removed, to be reinstated for over a YEAR.
When are we going to see them? Why are they not here already, working on go live day??
It's madness. Absolute madness.
Annie Thorne
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Unbelievable! Utterly unbelievable!
This is not a new idea. What we're asking for is for a function that was in place, working well, and then inexplicably removed ... to be reinstated.
Kelly, you keep telling us that the product team are "engaged" (whatever that means) with our feedback ... but the lack of action implies otherwise.