Settings and activity
92 results found
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346 votes
Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.
As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.
To address this, our product team is now working to reintroduce this functionality to the invoice page.
We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂
An error occurred while saving the comment An error occurred while saving the comment 
Annie Thorne
commented
Unbelievable! Utterly unbelievable!
This is not a new idea. What we're asking for is for a function that was in place, working well, and then inexplicably removed ... to be reinstated.Kelly, you keep telling us that the product team are "engaged" (whatever that means) with our feedback ... but the lack of action implies otherwise.
An error occurred while saving the comment Annie Thorne
commented
Removing the option to enter in payment details is nuts! Please, Xero, put this basic, useful feature back in (it should never have been removed in the first place)
Annie Thorne
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80 votesAnnie Thorne
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8 votes
An error occurred while saving the comment Annie Thorne
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I've just noticed that it only pulls in the description, and not the item code.
Xero - when you get round to reviewing this, please can you fix it properly?
Annie Thorne
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3 votes
Thanks for submitting your idea on Xero Product Idea's, Tasha. We appreciate you taking your time to share changes that would be most meaningful to you.
We will monitor and track support your idea receives from the community.
You can find out and stay updated with Xero releases on Xero Central.
Annie Thorne
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45 votesAnnie Thorne
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7 votes
An error occurred while saving the comment Annie Thorne
commented
Dear god, no!
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445 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.
Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.
An error occurred while saving the comment Annie Thorne
commented
This is - yet again, and unsurprisingly - so disappointing. I mean, great that you take some used feedback on board and implement changes. But, why is it that you can't also see that there's a group of users who don't want this 'feature'?
Provide an option to switch it off, like Microsoft does! Provide an option to undo, like ... everybody else does.Autosave is slowing things down - I have to slow my tabbing (or flipping clicking) for it to keep up. Which is bonkers.
I see comments, including in this thread, that Xero is changing stuff to appeal to the small time users, which I find odd. I mean, that's how they started, right? I can't speak for anyone else, but I am a single-person, solopreneur TINY business that does very little invoicing. I can assure you the changes don't appeal to me at all. They drive me batshit crazy. When I first started with Xero I could just do it all intuitively, and without any coaching or experience. It just worked. I use a range of tech in my - just me, doing all the things - business, and am not unable to figure things out and pick things up as I go. I actively loathe Xero and the recent changes they have implemented, and dread what else is coming our way. Very sad.
An error occurred while saving the comment Annie Thorne
commented
Any progress on this?
At this point I'd take this over reducing the grid size if I was forced to make a choice. The permanent auto save is an absolute nightmare, and the fact that there is no back/undo option is beyond bonkersAn error occurred while saving the comment Annie Thorne
commented
Yes, yes, yes! I'm in agreement with both of these points.
Annie Thorne
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13 votesAnnie Thorne
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13 votesAnnie Thorne
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6 votesAnnie Thorne
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13 votesAnnie Thorne
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7 votesAnnie Thorne
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5 votes
Hi all, we appreciate this feedback raised through a broader idea and would like to better understand the direct interest in this through this idea.
While not in our roadmap atm, this is something we understand the needs in and will keep you updated if there is news to share, here.
Annie Thorne
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354 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
When there is opportunity to pick this up, I will share any news with you all here.
Annie Thorne
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80 votes
Hi everyone, we appreciate your engagement with us about Just Ask Xero(JAX) and concerns shared on the data this model uses.
To confirm the LLMs are not trained using any Xero data. The AI behind JAX uses LLMs available from commercial vendors like Microsoft, Google and Amazon, (we have commercial agreements that prevent them from training their models with our customers data), as well as proprietary technology, JAX Assure, that works in concert to support accuracy and security.
JAX is currently in beta - Once your organisation is invited to opt-in to the beta, you can trigger the opt-in buy sending JAX a message in the pop-up window of your dashboard.
However, if you’re not interested in using JAX, don’t send a message, and the assistant won’t be activated. You can also dismiss the pop-up using the 'x' in the top right corner. You'll be prompted once more and can…
Annie Thorne
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627 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
An error occurred while saving the comment Annie Thorne
commented
I've been sent here from a previous idea - Schedule invoice to send on future date - and I'm not sure that they're quite the same thing.
I want to be able to schedule send invoices, and I want to be able to do it on the fly, not through a system wide setting - so, if I'm creating invoices from my sofa on a Friday night I'd like to be able to schedule them to go on a Monday (or whatever day I choose).
But honestly? What I'd really like above all else? Is for the absolute travesty of 'new' invoicing to be dealt with.
Annie Thorne
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36 votesAnnie Thorne
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20 votesAnnie Thorne
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19 votesAnnie Thorne
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19 votesAnnie Thorne
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What Olga said!