NZ GST - Allow users to open multiple GST returns in different tabs
New NZ GST return - brings up the GST return for the wrong entity.
This is not a new idea, but a critical flaw in the new GST return that needs to be addressed right away. I have gone to support and they confirm that it is a Xero issue. "Currently, the Product Team have confirmed it’s not possible to work on multiple GST returns across multiple browsers using the new GST return." Then they said the best way is to put the idea on this page, so here goes.
We prepare GST returns for clients that often have one or more related parties. We use Edge browser. The related party current account balances need to be checked that they match before a GST return can be filed. To do this we go into an incognito browser (cntrl, shift, n) and bring up the xero ledger for that related party. I can check the balance, and then go back to my original edge browser, do all sorts of reports and transactions in there with no problems. The moment I go to the GST return it will bring up the GST return for the related party that is or was in the incognito browser - even if I have closed it down, even if they are not GST registered. If you are not aware of this issue the wrong GST return could get filed! This used to work with the old GST report, and I have had no issues with any other report, journal or fixed asset transaction so is a new GST report issue only. Please fix it.
Jolene Rodley
shared this idea
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Sallie Scott
commented
I use this feature so often as I have many clients with related party balances and the removal of this ability is very frustrating Why should this be a new product idea when the feature was working perfectly fine before? Can I send the time bill to Xero for the extra time it takes to jump between the files?
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Daryl Bonney
commented
Must be resolved
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Reynar Hodge
commented
Yes, so annoying this doesn't work anymore. Especially when trying to review related party transactions have been picked up correctly on both sides.