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  1. XPH - Bulk address change from Client group

    202 votes

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    62 comments  ·  Xero Partner Hub » Clients  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

    While we can't make any commitments atm I will be certain to share any plans with you all here.

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    Helen Hall commented  · 

    We have many clients with 20 to 30 entities, most have at least 10-15. Sometimes the postal address is different to residential which means 40-60 or 20-30 manual and very tedious changes, using the above examples!! Even just 5 or 10 changes is a hassle.

    And where has the 'address search' function gone???

    Xero, I can't believe this was an intentional change! This is a prime example of the people who instigated it having never worked in an admin area with Xero where updating addresses used to be a quick job but is now a major, VERY time-consuming one!

    Did it ever occur to you to ask your users a few questions before making such backward changes? I'm now keeping a list of client address changes to make when I have time - clearly not an efficient way for me to work!

    And while I'm here, on the client main page, please add a column to show the addresses. In the 'columns' drop-down, there are 13 choices most of which the majority of us will never need to use! But no address column???

    I'm trying hard to get used to this new (boring looking) format that we out here had no choice about, but you sure don't make it easy by removing previous helpful options!

    Helen Hall supported this idea  ·