Settings and activity
2 results found
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12 votes
Hi team, the organisation name and logo shown on the invoice email is taken from the organisations details page. You can add your organisations logo on this page which will appear on emails sent from your organisation.
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Jacqueline Bailey
commented
I find Zero very flexible however including the 'organisation' name is both restrictive and unnecessary on emails. We can't keep changing the organisation details to invoice from each identity. I have a trading company but several subsidiary 'companies' that are client facing. Being unable to directly send emails for all the selling companies is a waste of effort when the simple answer is to remove the organisation name from email headings. This works because I can already add as many difference email addresses covering the sellers which coupled with the assorted templates is all that is needed to be identified by the recipient.
This is a quick win Xero!
Jacqueline Bailey
supported this idea
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1 vote
Hi Jacqueline thanks for sharing your idea, and letting us know the changes that matter most for you.
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Jacqueline Bailey
shared this idea
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Hi Kelly, thanks for your reply however it doesn't answer the query... Whilst it's possible to have different companies details and logos on templates, all this is pointless if the email header is fixed to the creating 'Organisation', which it currently is. All that is needed is for this static information to be removed as it's either a duplication or conflicts with what's on the template. As this is an email header, I can't see any relevant 'Legal' requirement for the 'main' organisation name to be present.