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    Hi everyone, thanks again for all the feedback we’ve received about this flow here. Our team has taken this on board.

    It’s worth highlighting that the pop up window that shows for every payment is part of the payment flow to determine how you’d like to process the payment - You can choose to pay by online bill payments or manual payment. We want to be upfront that we don’t have any plans to permanently remove this flow.

    However, based on feedback the team has added a selection to the modal in the screenshot here ”‘Don’t show again” to return to the original experience when it's possible to continue with manual batch domestic payments.

    If you check this option you’ll be taken back through the older payments flow the next time you go to make a payment of this kind.

    Please note, if you simply click the ‘X’ button in…

    Louise Holt shared this idea  ·