Settings and activity
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17 votes
Hi team, thanks again for your feedback on this here. Just to clarify the change, while the modal has been updated the payment method options shown are the same as previous. Just rather than making you select there is a preset default for online bill payment.
If you prefer manual payments you just need to click on the 'Continue with manual payment' to proceed.
With focus on further improving and expanding online bill payment methods and helping our customers stay on top of cashflows, it'd be great to better understand the reasons why online bill payments don't suit your business needs here.
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Grace Lamond
commented
There is currently a really annoying pop up to "Pay bulls online directly from Xero" that comes up every time you pay a bill. Our company has decided we do not want this service, so we click the "Continue with manual payment" option. But we have to do this every time we pay a bill? Surely you can just add a "Do not show this message again" option for people who do not want this service. I appreciate this is how you make customers aware of a new change, but it has been at least 3 weeks of this nonsense now. Its just a bit annoying :)
Grace Lamond
supported this idea
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Hi Kelly. Thanks for the update.
We are all aware we can click on the 'Continue with manual payment', but the issue is having to click it every time we make a payment.
We have seen the pop up, our companies do not want this service, so it is becoming increasingly annoying having to click to continue every time. I believe we would all benefit from a simple 'do not show this message again' tick box.