Settings and activity
1 result found
-
44 votes
Hi everyone, thanks again for all the feedback we’ve received about this flow here. Our team has taken this on board.
It’s worth highlighting that the pop up window that shows for every payment is part of the payment flow to determine how you’d like to process the payment - You can choose to pay by online bill payments or manual payment. We want to be upfront that we don’t have any plans to permanently remove this flow.
However, based on feedback the team has added a selection to the modal in the screenshot here ”‘Don’t show again” to return to the original experience when it's possible to continue with manual batch domestic payments.
If you check this option you’ll be taken back through the older payments flow the next time you go to make a payment of this kind.
Please note, if you simply click the ‘X’ button in…
An error occurred while saving the comment An error occurred while saving the comment 
Grace Lamond
commented
There is currently a really annoying pop up to "Pay bulls online directly from Xero" that comes up every time you pay a bill. Our company has decided we do not want this service, so we click the "Continue with manual payment" option. But we have to do this every time we pay a bill? Surely you can just add a "Do not show this message again" option for people who do not want this service. I appreciate this is how you make customers aware of a new change, but it has been at least 3 weeks of this nonsense now. Its just a bit annoying :)
Grace Lamond
supported this idea
·
Hi Kelly. Thanks for the update.
We are all aware we can click on the 'Continue with manual payment', but the issue is having to click it every time we make a payment.
We have seen the pop up, our companies do not want this service, so it is becoming increasingly annoying having to click to continue every time. I believe we would all benefit from a simple 'do not show this message again' tick box.