Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Bills - Option to permanently dismiss Pay bills online pop-up message

    29 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  Purchase orders, bills & inventory » Paying bills  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, thanks again for your feedback on this here. Just to clarify the change, while the modal has been updated the payment method options shown are the same as previous. Just rather than making you select there is a preset default for online bill payment.

    If you prefer manual payments you just need to click on the 'Continue with manual payment' to proceed.

    With focus on further improving and expanding online bill payment methods and helping our customers stay on top of cashflows, it'd be great to better understand the reasons why online bill payments don't suit your business needs here.

    Lee Willoughby supported this idea  · 
    An error occurred while saving the comment
    Lee Willoughby commented  · 

    I wholly agree and support this request. The popup is extremely annoying and frustrating for our clients. Something that could simply be fixed with a 'Remind me later' or 'Not interested' option, yet Xero choose to enforce this on every single payment!!

    Xero's response of "it'd be great to better understand the reasons why online bill payments don't suit your business needs" is totally irrelevant. A Business is free to choose methods that suit their needs. If users want to continue with manual payments, they should not be hampered by an additional step in the process just because Xero is marketing something new.

    Very poor that this has not been addressed and fixed.