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  1. Contacts - Allow multiple addresses for a single contact record

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    504 comments  ·  Contacts & files » Contact  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

    Justin Cronin supported this idea  · 
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    Justin Cronin commented  · 

    Hi Xero Team,

    I’d love to suggest a feature that would make invoicing more efficient for businesses working with clients that have multiple billing entities or regional offices.

    Feature Request: Multiple Billing Addresses per Client

    At the moment, each contact in Xero supports a single billing address. This can be limiting when a client has several offices or legal entities that require invoices to be sent to different addresses.

    For example, one of our clients has separate billing locations in Ireland and Denmark. Depending on the project, invoices need to be issued to one address or the other. Currently, we have to manually update the billing address each time we create an invoice, which is time-consuming and increases the risk of errors.

    Proposed Solution

    Allow users to store multiple billing addresses within a single contact record.

    Each address could include:

    A custom label, such as “Ireland Office” or “Denmark Finance”

    A default billing address

    The ability to select the appropriate address when creating an invoice

    An option to override the address for one-off cases

    Benefits

    Reduces manual data entry

    Minimises invoicing mistakes

    Supports clients with multiple entities or offices

    Makes invoice creation faster and more reliable

    This would be a valuable enhancement for agencies, consultants, and businesses working with international clients.