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  1. Invoice template - Control formatting of Amount due and Due date

    66 votes

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    25 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thank you for your feedback here. This has been shared back with our product team who are keeping a close eye on feedback surrounding this new experience.

    While there was a lot of testing around the placement and font sizing of each element in the new experience we appreciate there are differences in how and what details businesses would like to show on their invoices.

    We don't have immediate plans of change however I'll be sure to let you know here if there are any plans made.

    An error occurred while saving the comment
    Karen Rodway commented  · 

    I am so glad to see that I am not the only one who disliked the new Invoice layout, it looks absolutely awful and tacky. I have been happy with the old style for over 10 years and feel it did not need to change. You response saying that most people like it seems to be false. Please remember customer feed back is important and should be listened to.
    Also
    Why when emailing an Invoice to a customer, does it now have no details for us to view prior to sending, this information used to be automatic and could be checked, see below.

    Hello [Contact First Name],

    Please find attached invoice [Invoice Number] for [Invoice Total].

    The amount outstanding of [Amount Due] is due on [Due Date].

    If you have any questions, please let us know.

    Thank you
    [Trading Name]