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  1. Ability : To have a function within contact to block raising purchase orders to an individual supplier.

    Purpose: To ensure no future orders are placed with suppliers, who we may have had issues with previously. Easier to have a function that would automatically flag this, as opposed to placing note within contact and relying on all to find this information.

    3 votes

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  2. We need to be able to select more than 2 years in smart lists.

    3 votes

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  3. We use multiple Statement templates, each of them containing different stages of Credit Control progress. When sending these the Contact Notes are only updated with 'Statement', and not the Statement template name that would give historical context to a Contact on how we have progressed debt.
    Can you update the Notes to include the Statement Template name, and include an option to make further notes against that activity?

    3 votes

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  4. I create new contacts all the time, often while creating an invoice. I usually only have a few details on hand to start creating the contact (name, email, phone number). So I flick between windows, copying from one and pasting into Xero's "create new customer" dialogue right there on the invoice edit screen.

    It's the phone number I have the most trouble with. If there are any space characters in the (usually mobile) phone number I have copied - and there pretty much always are spaces when copying from an email or whatever - then nothing will paste into the…

    3 votes

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  5. When merging contacts within Xero if the contact you are merging has a gocardless mandate - carry it across to the new combined contact.

    3 votes

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  6. It would be handy to be able to customize the view screen on the contacts screen within Xero. Ie add additional columns - a payment column? It would be a lot easier to have a visual of payments received rather than having to click on the invoice or run a statement against the client to see when payment was last received / paid. It would also be handy to have an item column that includes payments. As well as an option to reconfigure the column order, Ie. Date in first column.

    3 votes

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  7. When a Xero customer is creating an invoice for another Xero customer - why not allow this to automatically show up in the Bills section, if the receiver agrees to this. Would save a heap of time and coding.

    3 votes

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  8. I would like to add information such as the date their bank details were changed on Xero and whether independent verification of the new details has been done (and how). This is becoming more important as the number of phishing invoices increases. If possible, the capability to attach a relevant document (eg notification from supplier of bank change) but if not possible, then a decent character length text field (as a comparison, the current Reference field is way too short and doesn't allow puctuation).

    2 votes

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  9. Copying part of a sent invoice perhaps just invoice number and amount to my e-mail would avoid a problem I had.
    My e-mails were hacked and a monthly rent invoice I had sent was copied the next month with amended bank details.
    I no longer send copies to my e-mail although now I have to concentrate more so I know which ones I have sent.
    This type of fraud has happened to someone else I know - we are more careful with our e-mail security now.

    2 votes

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    I'm sorry to hear that your email was hacked, Joanne. As you may have seen in other ideas on the site we are working to develop the History & Notes so you'll soon be able to see detail of the email an invoice has been sent too. Doesn't ideally solve for what you're asking here, so we'll continue to track this separately and update if there's any news of having more control of what you can send with the send to self option.

  10. It would be great if you could customise what text is displayed with placeholders on the client end, for example, for the [online quote/invoice link] options, I'd rather they could be displayed simply the other end, instead of the long web link which looks a bit spammy...ie 'please access your quote here' - and it's 'here' that links - as a normal hyperlink would

    2 votes

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  11. When you try to add a new bank account to a contact, Xero only accepts numbers and hyphens in the field. Spaces are not accepted.

    All invoices issued by Xero have the issuer's bank account on the invoice formatted with separating spaces between the number blocks.

    So when entering a new contact, I can't just copy-paste the bank account number from the invoice that was created by Xero because the format of such number doesn't comply with the formatting in Xero contact section. Every time it has to be manually edited by all the thousands of Xero users.

    It would…

    2 votes

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  12. Whenever I enter an invoice for a new customer, which is quite often, it always annoys me that the 'Add new contact' pop-up doesn't have postcode search in it.

    So I end up adding a contact and their email, saving then going into contacts in a new tab to complete their address from their postcode.

    Just add lookup to the contact details in add quote/invoice/etc wherever there is a postcode field.

    2 votes

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  13. Report to see when a customer account was opened/set up. When conducting customer credit account reviews it would be handy if there was a report to see what date a customer account was set up. So you are only reviews accounts that have been opened for a year. At the moment the only way to see when an account was set up is to look at the notes/history on each individual account.

    2 votes

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  14. Allow the contact's account number <ContactAccountNumber> to be included on Branding Theme invoices (and other documents).

    The <ContactAccountNumber> is allowed to be included on system default invoices.

    2 votes

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  15. Adding a new customer on the fly.
    The drop down for adding a new customer at invoice does not have any fields for adding the customer the contact. Why

    2 votes

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  16. Ability to show customer credit limit on the landing page of a GROUP (In this instance Credit Client)

    Purpose - Users can easily see the credit limit along side the contact name and the headers "You Owe" and "They Owe" Providing a snap shot to avoid the need to click into each individual account to check their credit limit.

    2 votes

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  17. The contact card has a drop down box where you can create a NEW invoice/bill etc. Please could RECEIVE MONEY be added to this shortcut?

    2 votes

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  18. A way to mark contacts as " preferred suppliers",( traffic light colours?) and a way to attach a document to this contact such as a hire agreement/ contract/ agreed rates/insurance documents etc.

    2 votes

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    Interesting idea around being able to mark suppliers as preferred, Catherine. It'll be good to get an understanding of the interest in this here.

    In terms of contracts, you can currently upload files to a contacts record which is where you could upload any contract, hire agreements, rates etc.

  19. I have multiple clients who have members. They like to keep their members date of births on file, so they can send them birthday emails, or if they are over a certain age can get a discounted membership. It would be great to have either a dedicated date of birth field, or like some other accounting softwares a few open fields, that we could name per file, for additional required details, like date of births, member types, allergies, voting member etc. I'm sure these fields could be useful for other types of businesses as well.

    2 votes

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  20. Contact Cash Activity Report that shows all contacts and can show both individual transactions or a summary (total).

    It would be more efficient than having to select each contact individually

    2 votes

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