UK CIS - Audit history of emails sent out from CIS Contractor
It would be really useful to be able to view the email content/date/time/recipient, etc of the emails sent to CIS Subcontractors when we send the monthly CIS Statements via Xero to them.
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Tracey Allen commented
Exactly- as we are not copied in these we have no proof they were sent and at the end of each financial year we get bombarded with requests for all the statements which is a pain to go through month by month etc etc.. as subcontractors are not the best at keeping paperwork. I already get through 200 emails a day not sure this would be a great fix copying me in on loads more emails just gets lost in space. Surely Xero can come up with an easy fix, by copying Xero into the emails and that way it can be viewed when requested or data extrapolated etc..
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Chloe Long commented
Was about to post this same feature idea! Same applies to audit log of customer statements sent out - there are probably other Xero to email direct comms that don't get audit history too, but haven't used those yet. Surely an easy feature to add? I just sent CIS subcontractor statements directly from Xero to subcontractor email and there is literally no audit history for this so my way around this has been to add my personal email as an additional contact so that i get an email myself so i know it has been sent.
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Sean Meredith commented
I'd like there to be an audit trail of when CIS statements are sent to subcontractors.
If you send out CIS statements through the system and a subcontractor is saying they have not received it, there is no audit to prove it has been sent. -
Kim Deere commented
This is crucial for the audit trail. Xero please sort this out. you have it for customers and suppliers so why not payroll?????