Enter your idea

Occassionally a debit order fails/ bounces after a considerable amount of time, after the receipt has already reflected on a customer statement. In this case, I should be able to reverse the receipt without removing it from the Accounts Receivable account.

For example, a debit order runs in March and bounces several weeks later in April, after the customer has received a statement.

E.g. end of March they receive a statement showing

Opening Balance 0
Invoice 100
Receipt -100
Closing Balance 0

When the receipt now bounces in April, their next (April) statement should begin with what the closing balance was on the last statement:

Opening Balance 0
Receipt reversed 100
Closing Balance 100

I should be able to unallocate the receipt from the invoice and reverse it at a later date, and these transactions should reflect in to customer's account.