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  1. Ability to show more statement lines during reconciliation in one page.

    Purpose: To save users time from scrolling and changing the page.

    969 votes

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    Thanks again, everyone! I can now confirm we've officially released these changes to all users. 🤗

    As a quick recap of what's been released - From the Reconcile page your bank account now shows up to 50 statement lines at once.  There is also a search bar at the top of the page where you can enter details from your statement lines including; Payee, Reference, Description, Transaction type, Cheque No. and Analysis code. Within the search you have filters to help you narrow down the date range or  amounts that you want to reconcile - For more insight on recent changes see our Blog.

    We really appreciate your engagement of this over time and sharing with us through the Product Ideas site, here. 

  2. In the new invoicing it is possible to add a customers credit onto their invoice from the bottom of the screen however the old version would have a pop up asking if you would like to apply the credit.

    Can we change new invoicing so that it pops up asking for confirmation as this is easily missed.

    7 votes

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    Hi everyone, as shared a little earlier here when you start entering an invoice for a customer that has credit you'll receive a notification in the bottom right. 

    Once you approve the invoice you'll receive a prompt to let you know that you have credit for the contact and would you like to apply it. 

    If you're not receiving this prompt this would be unexpected behaviour. We'd still like to help you with this, but it's best for our specialists at Xero Support to get more information 1-on-1 and investigate this with you. You can reach out to them through the Contact Xero Support option throughout Xero Central (bottom of the page). 

  3. Our client wants to export out of his customised software into xero. The developers have changed the software to fit the xero template but the tracking categories are not importing. I have spoken to a xero specialist and they believe it is not possible to have the tracking category automatically import. This would be a very useful feature for our client.

    1 vote

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    Sorry it seems there may be some misunderstanding there. It is possible to import a manual journal with Tracking applied.

    You'll need to make sure the Tracking Category and Options are spelt exactly as they are in the organisation into the CSV file in the appropriate column.

    I've provided an example on this discussion for a customer that was importing invoices, and may help you with this.

  4. We would like the ability to reconcile transactions against a statement in addition to just reconciling from the bank feeds.

    There have been so many issues with bank feeds, that often we find the statement balance does not match Xero. The issue with running the reconciliation report is that some banks will have some transactions from the closing date in the current statement and some of them on the next statement. The only way for us to break it out and match the balance is to export transactions to a spreadsheet and then change the date of those transactions in…

    80 votes

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    Hey everyone, thanks for your patience! We're excited to announce that period reconciliation is now available for all US and CA organizations.

    As per my last update, you'll find a new "Reconcile Period" tab within your bank accounts. If you have the Standard or Advisor role, you can easily enter the statement period dates and balances. Xero will then automatically display and select all transactions within that timeframe. Once you've reconciled the period, you can close it to ensure no transactions are accidentally deleted or unreconciled.

    We know that many of you in other regions are also keen to access this feature. So we can track this separately, I've created a new idea and have added all users that had voted here (outside of CA and US) to. If there are any updates we will share news with you all there.

    Thanks for your feedback!

  5. We have deposit and cash accounts with no bank feed, I would like to be able to reconcile a whole month's transactions in one go rather than each individual line (mark as reconciled).
    I know the balance at the end of the month is correct so I would like to be able to tick all transactions and 'mark as reconciled' in one hit.

    2 votes

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    Hi team, this is already possible. However in order to bulk mark as reconciled you'll need to enable this option.

    When in a bank account in Xero, click the '?' icon at the top of the screen where you should see the option to turn on 'Enable Mark as Reconciled'. Its based on your user login so while this will turn it on for yourself, another user in the organisation will need to follow these actions to for themself.

  6. I want to hide the VAT line from below the subtotal on the 'Invoice email' template. I can hide it on the 'Invoice PDF' but not on the 'Invoice Email'. I'm not VAT registered so it currently says VAT 0%. But thus may look confusing to my customers. I would rather it was either hidden or removed.

    3 votes

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    Hi Sam, sorry we've not updated you here sooner. This is possible through your email settings. If you open the Email template that you apply to invoices you'll find a check box for 'Include action to online invoice and detail summary'. You'll want to deselect this option to remove that detail from showing in your invoice emails. Just a note it does strip back a bit of the formatting of the email but will help you achieve what you're after here.

  7. Hi Xero Support,

    So basically, I would like to generate P&L by Tracking Category only for those categories which have activity during the month, those which have no activities (zero transaction), I would like to exclude it. So, my reports will be not too long and comprehensive.

    QuickBooks has this function (--)v

    Budi

    1 vote

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    Hi Budi, perhaps related to how you've set the report up however this is already possible with the 'Compare tracking categories' selection. For example if you select 10 tracking options to compare in your Profit & Loss and there is no activity for 2 of your tracking options within the period these columns will be excluded when the report is run.

  8. We require a bridging letter to the SOC Type 2 report to cover the period 1 November 2023 to 30 June 2024 for audit purposes. When querying Support I was referred back to the generic link to download the above report. How do I obtain a bridging letter for the remaining period?

    2 votes

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    Sorry we've not updated you here sooner, Alison. Since you initially started the idea here we've published an updated SOC2 report that supersedes the period you mentioned. If you need any further help with this, I'd recommend coming back into our Xero Support team they should be able to help you further. 😊

  9. When filling the GST to ATO through Xero and selecting to Lodge and save bill as draft, I can't find any billing information in the draft bill (nor approved bill) .I don't know where to pay this bill, I need the billing details which have not transferred with the bill.
    I have to do this manually, save the pdf to desktop then attach to draft bill (do it the old way like 20 years ago)???
    This should not be a new idea. It should be a minimum to have a draft bill with the related bill attachment.
    Can you do…

    2 votes

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    Hi there, when lodging directly through Xero, payment details are displayed at the top of the statement page once it's been lodged, including various payment options such as Bpay, credit card, and others.

    Please note that these payment details are only available when you are connected to the ATO in Xero and lodging directly through the platform. This is because the payment details are provided directly by the ATO and are specific to your entity. 

  10. Accountants need to to be able to amend the account to which an invoice or one of the lines on it is allocated, as we can with the edit function in Classic Invoicing. We also need to be able to edit the Tracking Category of an invoice or line on the invoice. This is vital for our organisation and likely to be so for others businesses where invoices and bills are booked by financial staff and checked by Accountants. The ability to copy a previous invoice is also used all the time and saves a huge amount of time. Also…

    2 votes

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    Appreciate your idea here, Michael. While it won't be possible to retain Classic invoicing, it is possible to Edit, Copy and Void in New Invoicing.


    That said, a couple of the Copy to options (to a purchase order or bill) are planned for new invoicing but aren't there quite yet. You can stay updated on these through the ideas I've linked.

  11. Currently, when preparing financial statements or other reports in Xero, you have to export the report to PDF to work out if you will need to insert page breaks to keep all related content on one page, or to ensure that a heading doesn't end up on one page and the information on the next. This can sometimes mean exporting a report multiple times if there are multiple page breaks required.

    It would be helpful if in the drafting stage, Xero reports showed some sort of indicator (i.e. a dotted line), so that you could identify where a page would…

    69 votes

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    Hi everyone! Today we released the new preview panel to all users 🥳

    Any report that you can edit the layout of now has a PDF preview on the right of the screen. You'll be able to instantly see how any changes you're making to your reports will be reflected (including page breaks).

    We thoroughly appreciate the input and feedback we've received from customers which has helped refine this end result. Thank you

  12. The old version we used to be able to hit the Enter button whilst we are keying in the number keys to the right of our keyboard. In the new version we have come to realise that the Enter Button makes the decimal points pop up... instead of just being able to put in 50 for fifty dollars. I have been using the Enter key over near those numbers on the right since xero began and I am really hoping this is fixed ASAP if that is ok please

    1 vote

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    Thanks for raising this with us in product ideas, Leanne. Appreciate it's been a few months since you first started this, however just coming back across and testing with the current experience it appears this is now working as you'd like to see here - When entering data in fields of a row in the invoice, if you press enter you'll move across to the next field. Also within an amount field like Qty or Price when you type in a figure and press enter this will move fields and round the amount to the nearest whole number, unless you have inserted a decimal point.

    Let me know if there's anything you feel I'm missing within your idea here. Thanks!

  13. I use repeating journal entries a lot and hence all the fields except debit and credits are filled out. Might be good to be able to use the keyboard arrows to quickly go from one row to the next in a column field and even be able to go from credit cell to debit cell by just clicking on the left arrow button.

    2 votes

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    Hi Brett, on doing a little more testing you can use the Enter key and the up and down arrows to move to the previous or next row of the same cell 😊

    Just make sure you press Enter first and then you'll be able to move, up, down, left or right using the arrow keys.

  14. When an invoice is approved it must stay in the shape of an original table where the ledger account column and the tracking category columns are present, (presenting this information in a line with a small font is ridiculous).

    2 votes

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    Hi Melissa, coming across your idea here you may have already noticed that a couple of weeks ago we released an update to the view of an invoice so all details are now shown in separate columns (similar to classic). 😊

    Thanks for your feedback and sharing how we could improve things for you, here.

  15. Offer option to lock last and previous year's data to prevent unintentional corruption of "good data".
    Users would then have to slow down and take a great deal of care if changes to last and previous year's accounts is actually required.

    3 votes

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    Thanks for the responses to my last update, team. Based on this we'll shift this idea to delivered.

    As previously shared - You can set lock dates that'll stop changes being made to transactions during a past period. Just as an alternative, if you'd like to keep a record of reports at a point in time you could also look to Publish reports in Xero. 🙂

  16. It would be great to have the ability to run a report to show any bank transactions reconciled on a given date i.e any bank transactions that were reconciled on 7 August 2024, rather than clicking into individual transactions to see the audit trail

    2 votes

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    Hi Beth, appreciate it's been a little while since you first raised your idea here. This is actually already possible with the History & notes report.

    If you set the date as you need, then in the Search bar type 'Reconciled'. This will quickly group and show you a list of the transactions that have been reconciled for that period, along with a few details of the reconciliation.

  17. Transaction/summary report for suppliers but showing history in aged format, to be able to report on what we;ve spent with a supplier for the last 12 months - Each month!

    Xero really need to look at producing a report generator like sage had, so we can create any report we need.

    2 votes

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  18. Could you please add "due in 10 days" in the drop down on an invoice?

    1 vote

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    If this is the common selection for due date you can set this up as a Default in your Invoice Settings, Denise. It's also possible to set this up as a default for individual contacts if you'd prefer too. 🙂

    Alternatively, you might find it handy to use the shortcut when entering your invoices. You can simply type +10 in the due date field and it will set the date to 10 days after the Invoice Issue date.

  19. Option to attach files to individual fixed assets

    Purpose: Ease of reference, being able to attach files and documentation that related to an asset

    681 votes

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    Hi community, we've now released the ability to attach a file to a Fixed Asset to all organisations using the new FA's experience. As mentioned in my last update, the 'Attach files' option is found at the top right when editing an individual asset. You can either select to Upload files from your device or files library, or simply drag & drop files to the upload modal.😊

    We appreciate there are some Australian businesses using pools that are still on the older Fixed Assets experience and won't have access to the Attach files' feature atm. While we complete work to help move you all to the new experience I've created a new idea. Add your vote to stay updated.

    If you'd like to stop using pools this is possible, however it requires you to turn off tax reporting - This does have impact on other aspects of your fixed…

  20. Would be great to be able to turn off online payments for specific customers.
    Would also be good to be able to choose which online payment methods we accept or dont accept rather than currently having to take them all or nothing.

    2 votes

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