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  1. Xero Sign: Add Template for sending packs and Add a text box option for documents within a document pack:

    Is there any way to set up an 'Email Template' message for when we send out our packs? I can't find anywhere to do this is xero or Xero HQ or Ask. We would like to set up a standardised message for your annual accounts...

    Is there a way to enter a 'text' field into a document as well as a signature?
    We send out some authority forms to clients that needs them to add their bank a/c details & a/c…

    38 votes

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    8 comments  ·  Xero HQ  ·  Admin →
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    Hi everyone, thanks for your support in the idea here. Reading over there are 2 separate requests in the one thread

    • Ability to create a default email template for sending document packs 
    • A text box on single documents in a pack 


    We have another idea that's been started around the default email template across here and I invite all those interested to add their votes. 

    For the thread here I've updated the title slightly for the Text box on individual documents so we can track the interest in each of these separately. 

  2. If you create a report in the custom tab rather than the adviser tab in error, it would be good to be able to either lock it so it has as restricted access to that custom report almost as though it's password protected (ie only the creator can see for example) or have the facility for it to be moved to the adviser tab to allow it to have restricted access to advisers only.

    3 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  3. Please let us can edit the layout of our xero advisor listing before our publish out. Thanks.

    1 vote

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  4. Currently there is no definitive link between posted documents and the Journal Report. Having the Document reference will simplify examination of the audit trail.

    6 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  5. Would be great if on the 'Ask' Tab when you've loaded the search query and picked the finical period in question you could attached the TB or other reports within Xero with out having download first and attach it.
    It would also mean you could do serval clients in one sitting rather than one at a time, which an email would be quicker for.

    2 votes

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  6. It would be great if you could add the standard compare tracking caterogies P&L to the management reports pack. At present, the only way to get it into the pack is to create a custom report, but this locks in the tracking categories selected and any future categories added are omitted.

    1 vote

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  7. No option to select 'File MTD VAT Return' in bulk for clients when setting up a new staff member in Xero HQ. After assigning the clients in bulk for a new staff member you have to then go into each client individually to give this permission.

    17 votes

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     ·  4 comments  ·  Xero HQ  ·  Admin →
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  8. At the moment Xero doesn't have a list of clients in alphabetical order when I go into Staff to amend access. With over 200 clients, it is taking a long time to sort it all out, even if I use the search box.
    Please include functionality so that the client list in Staff is in alphabetical order by default, the same as it was in My Xero staff.
    I would also like to see a number value next to the staff member's name showing how many clients they have access to. Again, similar to the set up in My Xero…

    4 votes

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    1 comment  ·  Xero HQ  ·  Admin →
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  9. Recommendation is to add graphs as a report on Xero. Clients can see their turnover an example over a few months which can be sent to them direct from Xero !

    7 votes

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    3 comments  ·  Xero HQ  ·  Admin →
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    Is there a specific report or reports you'd like to do this with, Suveera. 

    Xero analytics is one way of getting more of a visual view of an organisations performance, or alternatively you'll find there are a couple of reports like the Income and Expense by Contact reports that enable you to show a chart of your top 10 customers or suppliers. 

  10. Currently when a staff member leaves we can remove their access on the clients we subscribe to Xero but can't remove access where the client subscribes directly and has invited them in.

    For security purposes, it would be good if the practice admin could easily run a report on the leaver showing all the clients they have access to. You can do this on screen however we want the client managers to get in touch with their relevant clients as they have the relationship.

    I recently had a staff leaver with c100 clients I couldn't remove access to myself and…

    22 votes

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    7 comments  ·  Xero HQ  ·  Admin →
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    Hi everyone, coming back across the idea here we wanted to clarify existing behaviour.

    When you remove a staff member from HQ this automatically removes all org access, as long as those orgs are linked to client records, and as long as the client records are active (not archived) - Meaning you don't need to manually remove access to each org one by one.

    The few cases where you would need to manually remove one by one would be if a client is archived or an org is not linked to a client record at the time of staff removal.

    We intend to improve this experience and provide better visibility of staff access in the longer term, so when there is more progress on this I'll return to update you here.

  11. General ledger,
    - (same goes to account transaction report )
    Once generated report, pls Enable view and filter, sort the transaction by clicking specific column, enable filter in every each column drop down instead of allowing only one box to search for different categories.]

    • description 2

    Sales

    • pls enable receipt list as well in sales platform (enable filter feature for every column) It's such a hassle for me to click in every bank to view transaction. Spend money too!
    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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  12. Can we please have the ability to input and edit templates for the covering email of an outgoing document pack.

    42 votes

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     ·  9 comments  ·  Xero HQ  ·  Admin →
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  13. Allow the ability to set timeframes to the the reporting currently on Xero HQ.

    For example to receive a quick overview of the bank reconciliations at the year end to see how much is to be reconciled and for what bank accounts.

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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  14. All other access roles can be done from HQ, except for this one.

    Frustrating when this access has not been given to the staff member (overlooked) and staff member needs to create ABA file and cant.

    4 votes

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  15. Please add the account code column?
    I also wish to have the exported documents sorted by account code or account name.

    2 votes

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  16. I would like an easy way I can get a list of my clients who are still on STP 1 so I can help them move to STP 2?

    5 votes

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  17. Currently the report's filters only available to filter thing that " contain " in the respective categories. Can you please also include the option "do not contain" - so that we could produce report to omit things that we would not wish to include. Thank you

    3 votes

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    0 comments  ·  Xero HQ  ·  Admin →
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  18. Document packs having full Adobe functions, in particular the 'audit report' of IP and or email sent to

    7 votes

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  19. Ability to send a document to a client through Xero portal, without requiring a signature. I use the Document Packs to send tax returns and financials to clients. It would be good to be able to use this function to send packs to clients that don't need a signature.

    For example: securely sending a notice of assessment to a client through xero, or sending copies of tax returns to clients that have already signed them in person.

    46 votes

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     ·  7 comments  ·  Xero HQ  ·  Admin →
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  20. It would be great if Document Packs could be archived once completed.

    12 votes

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     ·  3 comments  ·  Xero HQ  ·  Admin →
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