Manage User
When the main XPM subscriber is given access to a client’s Xero file, that access should automatically include permission to manage user access. This would allow the XPM subscriber to directly assign staff to the client — similar to how it works in QBO, where once the accountant has access, they can privately add their team members without needing the client’s approval each time. Not all clients are aware of the “Manage User Access” option, which often causes delays and disrupts smooth operations for the company.
Likewise, payroll access should also be automatically granted to the main subscriber. From there, the main subscriber should have the ability to assign customized access levels to each staff member as needed.
Krizza Alim
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