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  1. Maybe I'm missing something (integration settings perhaps) but if I enter a personal tax client's details into Xero HQ, then only some of this pushes into Xero Blue and I have to re-enter certain details like client code, email address etc as well as new fields such as sales defaults. Similarly, not all of the data pushes into Xero PM and the UTR/NI number have to be entered again. Is it not possible to have a Xero HQ as the single point of entry which then updates all fields in Xero PM and Xero Blue?

    2 votes

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  2. Need the option to add multiple organizations to one client record. At present we are forced to create a duplicate client.

    5 votes

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  3. Client Merge popup box needs to be expandable. It wants me to select which client that will merge into from the other (which is irreversible) but I can't expand the popup screen or hover over the fields to see what is written in full to know which one to select.

    1 vote

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    Thanks for submitting your idea on Xero Product Idea's, Melissa. We appreciate you taking your time to share changes that would be most meaningful to you.

    We will monitor and track support your idea receives from the community.

    You can find out and stay updated with all Xero releases on Xero Central.

  4. I would love to have the ability to define and enforce firm-wide custom file naming conventions for reports generated using custom templates within Practice Reporting and Xero HQ.

    Currently, exported reports are named using a generic default (e.g., CompanyName_ReportName.pdf), with no option to set naming rules at the firm-level. For firms managing multiple clients and maintaining standardized file systems, this can create inconsistency.

    My ideal solution would allow each custom report template to include a predefined naming convention which would be applied automatically when reports are exported.

    For example, we prefer:

    Balance Sheet MM.YY – ClientName
    Income Statement MoM MM.YY…

    1 vote

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  5. It would be good if any report you can already run in Xero could be added to a report template - this would include GST reports (activity statement and GST reconciliation), payroll reports etc. That way instead of having to manually extract each of these reports for each client we can just do it in bulk through one report template.

    2 votes

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  6. Xero HQ should include a feature called ‘Chart of Report Codes,’ functioning similarly to the Chart of Accounts in Go Xero. This feature would allow Advisors to define and customise Report Codes themseves, rather than relying on Xero's predefined Report Codes, as they possess a deeper understanding of their clients' accounts than Xero. Consequently, Advisors could generate diverse Management Report Pack templates based on different sets of Report Codes configurations to accommodate diverse industries.

    1 vote

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  7. It would be good if the Date you set on the relationships tab is actually the correct date, not the day before.

    1 vote

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  8. It would be good if you could scroll up past 2015 when adding a date on the relationships tab. Rather than having to press it, then reopen it to open up the next bit.

    1 vote

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  9. Extend the information in Xero HQ to include full client data.
    Information that would be good to see on each client information schedule would be;

    a. VAT registration date, this is required for security with HRMC so needs to be in one place when contacting them.
    b. VAT quarters (We do have clients that don’t use xero and this information is important)
    c. PAYE registration details (Not all clients use Xero payroll and equally flicking between various clients bookkeeping systems when on the phone to HMRC is a bit irritating!)
    d. UTR details for companies
    e. Tax district for Both…

    1 vote

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  10. It would be very handy to be able to create a formula in a custom report that could reference a group/custom row that sits within a closed group as sometimes you need these rows in order to drive the formula but they dont add any helpful information to the final report.

    2 votes

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  11. on the Insights tab, be able to also compare YTD vs prior YTD

    1 vote

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  12. Client Insights is fantastic for showing client by client stats.
    How about providing a TOTAL for the entire client list or filtered list, so that you can see how each client compares to the selected "community" of clients

    1 vote

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  13. Xero HQ report templates overwrite the order of accounts to alphabetical when accessed at a client. The report templates are in the correct part of the financial statement for the client, but then it defaults to alphabetical order. This requires you to change the order for each client, even though it was done at the HQ level.

    8 votes

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  14. When entering a number of invoices for the same customer or vendor it would be great not having to reenter the name for each entry. Recommend the ability to "pin" a name for multiple entries under the same name.

    1 vote

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    Hi Kari, I notice you've selected Xero HQ on the category of your idea here. I just wanted to check if you're idea here is related to creating invoices in a Xero organisation or from Practice Manager? Thanks

  15. We occasionally have issues when transferring Xero subscriptions with the notification being missed by the other party. Is it possible for the subscriber to receive an email when the transfer period is due to expire and the other party has not accepted?

    1 vote

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  16. Ability to remove team members from cancelled subscriptions or a trial which has expired whether setup by our practice or the client.

    15 votes

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  17. Hi Xero Support,

    We've been generating individual e-invoice from Xero/Invoici for months, however, we could not find any report on e-invoice generated through Xero/Invoici.

    This report could help us in ensuring accuracy of the data exported to MyInvois portal. We would require a specific report on the generated individual e-invoices to make sure that they tally with the sales invoices report from Xero.

    Thanks!

    0 votes

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  18. It would be useful to refresh all client bank feeds from the HQ client list rather than go into clients individually

    4 votes

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  19. Report templates do not support advanced layout structure and require marginal adjustments often.
    Currently, export in docx format (or other MS Word compatible formats) is not supported and the Xero Team recommends to convert .xlsx into .docx which is not ideal and takes a long time.

    I suggest offering the possibility to export Xero reports that have been filled out (based on Reports templates) to .docx or MS word compatible formats.

    2 votes

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  20. Within insights you should be able to change the date ranges for data so you can see for example revenue for 12 months etc.

    3 votes

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