12 results found
-
XPM | Job Manager - Search list by client
Search job list by client, at the moment you have to scroll through the job list to find the job you are looking for, which when the job list is very large this is frustrating. It is easier to go to clients, search the client, then go to the jobs list. But this is not very time effective when you know what you are looking for or just want to check if there are jobs in there for a certain client.
58 votesExcited to share that along with my recent update on the ability to filter by client, you can now search by client from the Practice Manager All jobs table!
Typing a client name in the search field will now show you a list of jobs related to a client.😁
Thank you all for your support and sharing on how we could improve your experience when using Job Manager for your Practice.
-
Practice Manager | Clients - Ability to re-use Contacts
Ability to have one contact record link to multiple client records like a true CRM system would.
Example: bookkeeper for a client is stored as a contact and may act for many other clients. Currently relationships only exist between 'clients'.
217 votesHi everyone, we're excited to let you know that you can now add a contact to more than one client🙂 -
See our instructions on how to reuse contacts in Xero Practice Manager, on Xero Central.
One point to note is that currently, we don't recommend editing or deleting an XPM contact shared between multiple clients using an external app.
This is our first step towards empowering you to have a more efficient contact list management and maintenance. We’ll continue to enhance the contacts functionality in XPM and later this year(2023) we plan to release an update to help tidy up your contacts in bulk.
-
Practice Manager | Client record - Show preferred name
We have a number of clients who have a preferred Name other than their legal name. Whilst we can only put in their legal name (for the preparation of their returns) it would help our staff and the rest of the team to be able to put in their 'PREFERRED NAME' so that it showed up in the main contact area in XPM so that they would know to call the client by their preferred name rather than their legal name. A lot of clients get upset if you dont call them by their preferred name.
116 votesHi everyone, back with an update 🙂 As some may have seen on our Blog on 8th Nov we introduced a new field for individual and sole trader client types - Display name!
This is an open entry field, and enables you to enter your preferred client name that’s shown when searching for clients in XPM and HQ.
The Display name will become mandatory for individual client types with the First and Last Name fields becoming optional.From this date, for individual and sole trader client types;
Existing - When you edit an existing individual client type you’ll be able to change Display name to what you prefer without touching First and Last names.
New - When adding a new individual client type, you’ll have full control to enter the client Display name and First and Last name.
These changes are all steps toward providing a single source of truth… -
Practice Manager | Clients - add a field for Xero org name
Xero org name - this would be handy at client level. We currently put this information into the Contacts (e.g. Contact: ABC Dogs Position: Xero org known as this), with the improved Contacts field its not an appropriate place to put this information anymore. We have put it here as we can search for it, when applying Xero subs this is the only way we can identify this client with XPM.
9 votesHey community,
This has now been delivered 🎉 as part of our move to a Single Client Record, you’ll now see a link to a client's Xero Organisation when viewing their profile in Xero Practice Manager.
Heads up! This field syncs with Xero HQ and can’t be edited in XPM. If you need update the Xero Organisation, make the changes in your Xero HQ Client record first and they'll appear in XPM 😊
-
XPM | Job Manager - Edit and Search
Ability to update the start and due dates directly in the new job manager (currently still need to go into each job directly and edit to change these dates)
Ability to search for specific clients with active jobs in the search bar (currently can only search the job number and job name).
So far our team is loving the new job manager on XPM - has made our workflow process much easier and efficient!
12 votesThank you for your patience! We're excited to let you know that you can now use the search bar in the All Jobs tab to look for jobs by a multitude of criteria, including client name.
No matter how you structure your jobs, you can find the jobs relevant to the task at hand either using the client name, job description, job number or the job name - Now that you can do all this in the All Jobs tab, we've also removed the Search tab in Job Manager as it's no longer needed (All Jobs has feature parity with the Search tab).
Appreciate starting a new idea specifically for Job start and end dates and we'll be sure to update you all there, if there's any news for this. 🙂
-
XPM - Job Manager - Add Staff Column
It would be great if there could be a column added for Staff and or Manager. You can filter it by Staff by having it all in one place would be easier to workflow etc as you can customise it for month by month or whatever option, then and also Partners can then see whos working on what in one place
9 votesHey community, thanks for all your feedback around this idea - this is now live!
Earlier this month we rolled out some changes to the Job Manager in XPM, and you'll now have the option to include three additional columns in the 'All Jobs' menu.
In addition to 'Staff assigned' we've also included a column for 'Manager assigned' and 'Partner Assigned'.
You can see how that looks in the attached screenshot 👇🏻
-
Rules For Draft Invoices
I look after several cafes who have repeat food/beverages invoices emailed to Xero (by owner who approves them). Can you set up Draft Invoice Bank rules. For Example MILK SUPPLIER AAA = COS Beverages GST Free BREAD BAKERY AAA = COS FOOD GST Free
1 voteUntracked inventory could be used for this purpose, Xanthe - You'll be able to save description, price, account and tax rate for each item.
So for example you could set up an item for MILK SUPPLIER AAA with a preferred sales account and selecting the GST rate.
When this item is selected in an invoice these fields would be prefilled and your employee would just nee to adjust for Qty and any other detail as required.
-
More flexibility in staff privileges for timesheets
It would be useful if we could restrict staff privileges so they could only see their own timesheet rather than all staff members
2 votes -
US Hispanic Activ...
I was surprised to see, during a quarterly product update, that you refer to the US Latinx community as Hispanic. Please consider changing that. Here's an article that might help you understand why this is important: https://www.teenvogue.com/story/problematic-history-of-hispanic-word
1 voteHi Julia, thanks for sharing this feedback.
I’ve reached out to our education team to share your feedback and resource, and get a better understanding of how we choose the language in our quarterly product updates.
To provide context - we’ve used the term ‘Hispanic’ here as that’s the term used by our Los Xeros group, which is made up of Hispanic and Latinx employees and Xero ambassadors. Based on this we'll continue to use the phrase Hispanic in addition to Latinx, where appropriate.
-
Director ID filed in Contact
It would be helpful to have a Director ID field for contacts within an entity in XPM. There are instances where we act for the entity and not the individual Director. We are therefore not able to store the Director ID in the same way for an individual client.
1 voteHi Christine, there's an additional field in the 'Tax and Company' section of the client details page where you can record the Director ID, as well as fields for the client verification details - More in our help here
-
Practice Manager | Staff - Filtering/Sorting by Jobs specific to staff member
Ability to sort/filter the list so only jobs relevant to the staff member show, within the adding staff to jobs screen.
Purpose: To easily see staff’s role within Xero Practice Manager.
5 votesHi team, sorry we've taken a little to wind back here. As you may have found late last year we released a few enhancements to Job Manager so you can now filter your jobs by Staff, Manager, and Partner! 🙂
-
Delivery Note
Xero is great for our Business, the only thing missing is a DELIVERY NOTE!!!
Can you please look into it, allowing us to create Delivery Notes once the job has been invoiced.Thank you,
Kind regards1 voteThanks for taking the time to share this with us.
We recently released the ability to create packing slips when printing with new invoicing. Check out our support article for more info!.
Though this might not meet the exact criteria of every business, but it meets the core needs of customers that need a simple solution. If you're finding this doesn't work for you, check out our app store to see if there's any third parties that could help you out instead.
As this feature already exists, I'll go ahead and mark this as delivered.
- Don't see your idea?