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  1. 294 votes

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    Hi all, appreciate and understand the support in being able to automate processes such as communication of payment received with a customer.

    Though seemingly simple there are a few complexities that'd need to be accommodated for when considering the solution here - such as behaviour for re-reconciliations (Remove & redo has been used), split transactions or Mark as reconciled is used.

    Our product teams in this area are working on building on beautiful experiences throughout Bank Reconciliation, which you'd have  have experienced this first with the Reconcile tab and they are now moving through other pages and features in Bank Rec - This'll take some time and with that at the fore-front right now we want to be upfront that we don't have immediate plans to add an automated email when a transaction line is reconciled.

    As we embark work on the Account Transactions tab we'll be able to revisit…

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    Rain Brooks commented  · 

    Come on Xero, why isn't this a standard feature?

  2. 295 votes

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    Rain Brooks commented  · 

    Absolutely agree, the ability to assign different email addresses to each invoice template would be a sensible and practical option for this issue. This problem is very frustrating and could be easily resolved.

    Rain Brooks supported this idea  ·