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  1. 225 votes

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    Thanks so much for jumping in and sharing your thoughts on this, community. We really appreciate you taking the time to explain how improvements to Hubdoc's data extraction would help you.

    We see how extracting more detail could help cut down manual data entry, and it's worth highlighting that since this idea was started we've added a few enhancements that may have solved the needs for some in this idea;

    • Upload in Bills - you can now drag & drop or upload bills directly to your Xero organisation which could save you an extra step not having to publish 
    • Credit note detection - Hubdoc can now detect when publishing a Credit Note and will get you to review the document
    • Improved the accuracy of the supplier 

    Front-footing here we want to let you know that we don't have further developments planned for extracting more line item details within Hubdoc. If…

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    Win Smith commented  · 

    I'm about to use Veryfi which has a very bad sync with xero, regular errors, inability to sync with inventory, inconsistent contacts/tags etc but I am using it ONLY because their OCR is good at pulling out line item details from a receipt and converting it into a bill in xero. Am I missing something, can Hubdoc do this?

    Win Smith supported this idea  · 
  2. 339 votes

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    Thanks so much for your continued interest and feedback about how valuable adding a contact to a manual journal would be for you, your business, and clients.

    We wanted to share that we’re making good headway in this space. For customers in the US, we’ve now released our new manual journals experience, which lays important foundations for us to build on capabilities like adding contacts to manual journals.

    While this specific functionality isn’t available just yet, it's still on the roadmap and is actively being worked through by our product team. We’ll continue to share updates as progress is made.

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    Win Smith commented  · 

    Im guessing this is a legacy issue from back before we had a contact field for a given transaction, but it really needs to be fixed for proper revenue recognition. Right now I need to manually type in a customer in the description field, get rid of any narration that would appear there, then manually add it to the contact field for every instance of rev rec by customer in a report outside of xero. This will not work for any saas company of any scale.

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  3. 541 votes

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    Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.

    As mentioned in my last update;

    We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.

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    Win Smith commented  · 

    I understand the complexities/barriers with electronic bill payments, however, if in partnership with Stripe you could facilitate a way to initiate ACH from within Xero you would negate the need for 3rd party apps like bill.com that dramatically undermine the experience of using Xero in the first place. I chose Xero over Quickbooks because of the seamless integrations and web-native structure. Phantom transactions that arise, sync errors that cannot be resolved, countless times bill.com has created an error in my accounting ultimately reflects on my xero user experience. Please do something to alleviate the difficulty of 3rd party bill payment apps.

    Win Smith supported this idea  ·