Settings and activity
5 results found
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595 votes
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to…
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Brandy Wilde
supported this idea
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32 votes
An error occurred while saving the comment Brandy Wilde
commented
It is important that I can give certain staff access to edit an invoice without seeing our bank information. Also, they need to see how the customer paid their invoice, via Cash, Cheque or Credit Card. Right now, if my staff need this information they have to call me and I have to look it up for them.
Brandy Wilde
supported this idea
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296 votes
Hi everyone, we appreciate all the valuable feedback we’ve received from everyone on this idea and through research our team has conducted.
We’ve taken this all into serious consideration as we plan improvements for the large scope of roles that we know are critical to our customers being able to effectively run their businesses with Xero.
We totally get the need for more granular roles and control within reports, and understand the need to safeguard sensitive data while still empowering your team and clients with the information they require.
Although not accessible within Xero, there are some role capabilities through Syft Analytics as an additional offering where a Xero organisation can connect to Syft.
We want you to know that reporting is one of the primary areas that we’re looking to develop, and are working on a solution that’ll give you more flexibility and control over what reports your users…
An error occurred while saving the comment Brandy Wilde
commented
I think the simplest way of doing this would be to allow us to give a user access to a specific report. I only have one report that I need my staff to see but it is critical in running our business. I need them to be able to balance the day and make sure our cash, cheques and debits balance. I urge you to look at Quickbooks as they do a really good job with User rolls.
Brandy Wilde
supported this idea
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452 votes
Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.
Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:
- Bank Accounts: For more control over who can see bank account balances and access specific accounts, please see the idea here: User Role - Restrict access to individual bank accounts
- Sales and Invoicing: If you’d like to see changes to permissions around sales reporting and editing invoice templates, you can follow that conversation here: User roles: Restrict access to Invoice Settings
- Reports: To have your say on restricting access to specific reports, the relevant idea is here: User permissions - Assign user…
An error occurred while saving the comment Brandy Wilde
commented
Thank you Kelly, do you have any kind of timeline? I am in the process of switching to quickbooks because they already have the users so that you can customize their rolls. I have been with Xero for 4 years, and finally decided I can't keep waiting. I will fill out the survey and hopefully help with the process. I would really appreciate someone reach out to me. Maybe I don't have to switch, that would be awesome! I would need to know in the next couple days!
An error occurred while saving the comment Brandy Wilde
commented
It's nice to see I am not alone in needing this feature for our business. Every update or improvement they do is great... BUT I become so frustrated that they aren't making actual important improvements such as this one. This should be top priority. I have been with Xero since 2019 and have been trying to be heard.
An error occurred while saving the comment Brandy Wilde
commented
I find this the biggest struggle I have with Xero. I would like to be able to restrict my staff from seeing our banking information, but still give them access to some reports. It makes it really difficult to keep them busy enough and so much falls on my shoulders.
Brandy Wilde
supported this idea
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4 votesBrandy Wilde
shared this idea
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It is important that I can give certain staff access to edit an invoice without seeing our bank information. Also, they need to see how the customer paid their invoice, via Cash, Cheque or Credit Card. Right now, if my staff need this information they have to call me and I have to look it up for them.
It is important my staff can reach certain reports without seeing my bank feed.
I urge you to look at Quickbooks and see how their user rolls are. They are really well done. And to be honest, it is a standard for all accounting systems. Xero is ahead of many accounting systems in many ways but in this area they are far behind and it is making their customers suffer to stay with them. It is unfortunate. This needs to be a priority over EVERYTHING ELSE. Please, stop doing updates that are not nearly as important and fuel all your resources into this!