Settings and activity
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147 votes
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David Champ
commented
This is critical to us, we cannot identify each individual contact in turn to check which Group there are in. It seems a simple addition to the filter options on the Statements page. This is a show-stopper for us!
David Champ
supported this idea
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43 votes
Hi community, thanks for supporting the idea here. We understand interest in being able to adapt the email templates that are sent from Xero.
Current focus for the team at present is on the experience when using and creating invoices in Xero. We will get to email templates overtime, and your feedback and support in ideas here will help drive the teams thinking but this isn't planned atm.
An error occurred while saving the comment David Champ
commented
In order to include emphasis of fonts and images it would be a good improvement to allow editing email templates in HTML (similar to the main Advanced templates feature) with placeholder for merge fields.
This is one shortcoming against our organisation opting for Xero at present.
We have decided not to adopt Xero just yet partly because of the lack of Groups filter in Invoices and Statements.
I have devised a workaround in case its of use, since we do not use the actual Xero Contact Name in communications with the client (only the Persons names) we add a ‘/E’ (email), ‘/P’ (post) etc to the end of the Contact Name, it’ easy then to use the name filters (in both statements and invoices) to filter on Email or Post.