Contacts: Statements - Allow to be sent to Contact Groups
Ability to send statements to contact groups.
Purpose: To make users’ easier to send statements rather than sending it individually.
-
Blair McLachlan commented
This would be very important for our business.
We have trade customers who pay on terms and want statements and DTC customers who pay via EFTPOS/credit cards.
However, with delays in the gateway providing the reconciliation reports - we can have 5days of DTC sales sitting in AR which we don't want to send statements to. Manual unticking them is time consuming and error prone! -
Felicity Pentland-Smith commented
This is critical to our operations. Don't see much point in forming groups if we are unable to utilize them to send statements to specific groups. This really needs to be sorted out, it is such an unnecessary waste of time. We would really appreciate Xero's input here and for this to be treated as urgent. Many thanks.
-
Christine McMahon commented
Would have thought this feature would have been an easy one implement.
It's a real company time waster, we have four departments, invoicing to different customers, and we are having to click manually to send out statements, so we don't send the wrong ones out. We have customers set up in groups, so why can't we send statements out in groups with one click. It's a pity to see previous comments asking for this 10 years ago, think how many hours have gone into wasted admin labor! -
Miread Larsen commented
This would save me a tonne of time each month - the current filter parameters for sending statements don't help me with sending group statements at all, so its manual ticking each time.
(Would also love the ability to auto send statements to specific groups.)
-
Haines Watts South West LLP commented
Extremely important
-
LMB Accounts commented
Another vote, in fact urgent request, for this feature! Exactly as below, I had assumed that this would be possible and have spent significant time setting up groups so that wording in the email body sending statements did not have to be individually customised.
-
Sunette Nel commented
Please Xero - No one has time to send statements one by one. I even spent time grouping my customers hoping it would speed up the statement process. I am sure you have enough requests to start with this change request. I will even help you test it.
-
Linda Scott commented
Not having this feature is very frustrating and time consuming.
Please could we have this feature - thank you
-
Genevieve Knights commented
OK guys so Xero removed the 2 clicks instant statement for groups for some reason completely beyond my comprehension but you can actually still create a group statement. Here is how:
Click Accounting Tab
Click Reports
Click Receivable Invoice Summary
Select month or months for statement.
Click on Filter
Click Contact Group
Enter the group name (Xero won't remember it so spell correctly)
Click Apply
Click UpdateAnd there is all is.
Edit what columns you need and update.
Download to excel.
There is often no total showing on the spreadsheet but it shows on the pdf, so you need to enter that into excel.
You can make your own edits from there.You could have posted this yourself Xero wtf!
I mean 2 clicks in exchange for all this work! -
Karen Gamble commented
Accounting is not just about issuing accounts receivable, collecting outstanding money, and paying the correct amount of tax.
It is about MANAGING and GROWING your business and SURVIVING hard times.
Understanding what works as soon as possible is what separates winners from losers. Xero, get your act together please. -
AMW Audit Group commented
I have just gone through and put all our hundreds of clients into groups thinking this would make sending statements easier and now find it can't be done. How stupid. It takes me days to go through and do this manually.
Previously I have "tricked" the system entering our client group and number into the Account # section. Now I will have to go back to this method!!! Crazy.
Being just a "lay person" not in any way an accountant, you'd think there would be a simpler system.
-
Maiara Teixeira commented
Such an important thing! Grouping clients by the product.
Please Xero implement it as it would save time for us.
Thank you!
-
Scott Callas commented
Wouldn't it be an easy fix to add a filter option in the "Sales Overview > Statements" page, where you can filter by name, email, etc, to add a filter by group name? This would be a GREAT feature.
-
Nadea Nell commented
Come on Xero - get with the program. This is a critical function to grow any business (including Xero)!
-
Godfrey Gamble commented
perhaps NewZealand is TOO SMALL a place, with TOO FEW PEOPLE to think on the broader world wide scale of business.... I first supported this request in September 2022, and there has neither been action or excuses from XERO yet.
For those of you are looking to compare with other packages, Kashflow has always had this function. We changed because our accountant suggested it, but it is REALLY annoying.
-
charlotte callanan commented
also to be able to select more than one contact when sending out bulk statements for s customer
-
Karen Gamble commented
'You are wasting your ********* on the desert air" as my old dad used to say.... how long has this thread been running................
-
Cath Lamb commented
Why would we want to create a contact group if not to treat them as one company? For companies with different branches and addresses but one central accounting department this is essential
-
Genevieve Knights commented
I think that was me putting up the idea in 2021. I put it up again this year. Still no action from Xero. Come on guys! All the info is there! We just can't compile it! It used tyo be there. Why take it away? Why?
-
Kay Mead commented
So tedious that this basic functionality isn't there