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360 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…An error occurred while saving the comment An error occurred while saving the comment 
Adam Lim
commented
It's ridiculous, I need to give my staffs access to approve invoice which we do not give this authority to sales reps in order to print packing slip? So I ended up having to print many packing slips a day because simply they cannot do it!
An error occurred while saving the comment Adam Lim
commented
Why after such a long time and Xero never take any action to improve this?
Adam Lim
supported this idea
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An error occurred while saving the comment Adam Lim
commented
Yes I posted this long ago and saw many users actually wanted more choices to allow certain access but till now no action from Xero. Pls do something Xero!
An error occurred while saving the comment Adam Lim
commented
Yes exactly, for my sales rep now, its either very little access or too much access, pls do something to make Xero even better!
An error occurred while saving the comment Adam Lim
commented
Xero is really good and this User Access area is really too limited, it will really help a lot to give more customize access.PLS WORK ON THIS XERO, it will really make our life easier!
Why Xero is fixing something that's working so well eg the current invoicing interface and come up with this new template that's is irritating me like crazy when i have to manually key in the additional email address when I want to send it to additional members of the team? Why dont you fix the user restriction issue thats irritating so many of us instead?