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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    356 votes

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    292 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

    Joe Pettican supported this idea  · 

  2. Email Settings - Specify date/time to send transactions

    633 votes

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    259 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

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    Joe Pettican commented  · 

    An essential feature, really surprised it doesn't exist already! We would certainly benefit massively from adding this to Xero, please do!!

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    Joe Pettican commented  · 

    As per Xero's own comment in this post in 2012 (over a decade ago!):

    Ability to schedule invoices to be sent at a future date

    Purpose: Users can set up a preference date to send their invoice, and to make sure that invoices aren’t sent during the weekend. As it makes them look unprofessional.

    Please add this feature!

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    Joe Pettican commented  · 

    Desperately needed, one of the most essential tools that Xero is missing at the moment, and its very frustrating not having it!

    Joe Pettican supported this idea  · 
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    Joe Pettican commented  · 

    Would majorly improve efficiency, seems like a very basic function is missing!