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    Hi community, we'd like to provide an update for you all here with backorders for tracked inventory now in the process of rolling out to customers.

    As this rolls out, customers will be able to approve sales invoices for tracked inventory even when there isn't enough available stock.

    Your stock on hand will be allocated straight away, and the remaining quantity goes on backorder. Incoming stock is then automatically allocated to the oldest approved backorders.

    This coupled with the ability to track the receiving of goods from a Purchase order through to Bills will help solve for needs shared in this idea.

    We throughly appreciate all your input through this thread and will come back to confirm once this roll out reaches 100% of users. 😊

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    Lewis Price commented  · 

    We changed to XERO in Feb 2021 and we raised this as a massive issue at the time. We have managed to live with out back orders etc however, we are using excel which is a horrific state of affairs. We played around with re-raising new orders for the back orders but all of this is additional resource which we never had to do.

    If 8 of 10 are delivered it used to be so easy to see....

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    Lewis Price commented  · 

    Guys,
    This is the same issue that has been around for 3 years. This was said to be getting fixed in 2022....
    Please can we get an ETA on this!
    Thanks,
    Lewis