Settings and activity
4 results found
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257 votes
An error occurred while saving the comment An error occurred while saving the comment 
Sarah Lumb
commented
Thanks Daniel, watched the video but this is not the issue I am complaining about.
An error occurred while saving the comment Sarah Lumb
commented
I am leaving Xero now due to this issue, come on developers sort it out.
An error occurred while saving the comment Sarah Lumb
commented
Couldn't agree more Victoria Banks, it is like having a bike with no handle bars! Useless
An error occurred while saving the comment Sarah Lumb
commented
Andreas, you will not receive a response and I am doubtful that there will be any change. I joined Xero from Zoho in April 2022, had I known that batch payments could not be done in a foreign currency I would not have migrated over. I have had to employ another member of staff due to the drain on staff resources on this and other Xero matters.
I will be migrating back in November for two of my three businesses. There are many positives to Xero but without confidence of changes and good customer service it is just a risk to my businesses. I guess the only way to get a reaction to your issues will be via twitter/tic tok etc, this is a member only forum so unlikely to get any results here I am sorry to say. It is such a shame I really love most of the features of Xero but it is just not good enough, you can't even design your own remittance advice and get the addresses lined up on the invoices when you use the mandatory fields. Sorry for the morning rant Xero people, good luck!An error occurred while saving the comment Sarah Lumb
commented
After only using Xero for 7 months, unfortunately I will be moving to another accounting platform for this main reason. It has added such a huge amount of wasted time to our department. None of the issues reported here ever seem to get worked on which is unacceptable for a global accounting service.
Sarah Lumb
supported this idea
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An error occurred while saving the comment Sarah Lumb
commented
Yes its a nonsense that Xero have not added this feature yet. If you truly want to serve the globe then you need to invest in these very basic issues.
An error occurred while saving the comment Sarah Lumb
commented
I have 6 foreign currency accounts and it is a nonsense that you cannot make batch payments.
Xero please sort this out as it wastes such a huge amount of time entering in manually and not being able to provide a relevant remittance advice is unprofessional.
An error occurred while saving the comment Sarah Lumb
commented
Having 6 currencies, this is a total nonsense and waste of admins time and costing money to my business.
Echoing other posters comments
Xero, unlike other similar accounting software, lacks a very important and BASIC functionality of enabling users to record batch payments of foreign currency invoices or bills in 1 step and asks the user to copy the full invoice amount when it can be simply "ticked"
Currently, an "Overpayment" entry needs to be recorded then applied by copying the invoices / bills amounts into the fields on the right hand side of the payment application screen.
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203 votes
An error occurred while saving the comment Sarah Lumb
commented
Our terms and conditions page is a whole A4 Sheet and cannot be added to the terms section. If we could automatically have this as part of the invoice as a page two this would be great
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302 votes
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188 votesSarah Lumb
supported this idea
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An error occurred while saving the comment Sarah Lumb
commented
Need to customise so as to be able to include other info eg date of transfer of amount, destination bank account details, banking reference (so they can respond if wrong or fraudulent), etc etc
It looks out of place compared to all of the other branded items. It also includes fields that I do not want to include and excludes others that I would like to include.
Please, the imported logo should be functional across all templates!
Please look at Zoho's features for creating templates, it's so much easier than Xero and helps create brand continuity.
I have moved my main business back to Zoho because there has been no engagement from Xero on this issue.
There are many good points to Xero and if developers were listening it could be incredible.
Batch payments in foreign currency was a deal breaker for me.